Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Abhi$hek
But I am providing the credentials for the box as well. On 13-Sep-2017 8:38 PM, "Jason Miller" wrote: > ** > Does your AR System service run as a different user then you have tested > plink as? > > Often the first time you connect to a UNIX host via plink, putty, etc,

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Abhi$hek
Yes I can access the specified script from putty on Remedy server as well, also user is having admin access in Remedy n server as well. But still no luck also I believe calling bat file in Al or filter require some specific format which I am missing. On 13-Sep-2017 8:32 PM, "LJ LongWing"

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Jason Miller
Does your AR System service run as a different user then you have tested plink as? Often the first time you connect to a UNIX host via plink, putty, etc, you need to accept the remote host's keys. If you did that as yourself logged into Windows and the server runs as a different account then it

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread LJ LongWing
So, if it works fine from command line on the server, but not from Remedyyou then need to start the troubleshooting there.when you are executing it on the server, are you logged onto the server as the user that Remedy is logged in as? Are you executing the command line in a fashion that

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Abhi$hek
If trying via plink on CMD line it's working fine but not working via AL or filter. Please suggest. On 13-Sep-2017 5:56 PM, "Grooms, Frederick W" wrote: > What happens if you run the plink command in a CMD window on the server? > > Fred > > -Original Message-

Has anyone mapped an operating company to Public?

2017-09-13 Thread Jason Bess
Hi all, I'm working in a multi-tenant environment and have a need to create some CI's that should be visible to all companies. So I created an Enterprise operating company and changed the CTM:SYS-Access Permission Grps record to map the Enterprise company to Public (0). So far testing is

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Grooms, Frederick W
What happens if you run the plink command in a CMD window on the server? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Abhishek Anand Sent: Wednesday, September 13, 2017 3:03 AM To: arslist@ARSLIST.ORG Subject: Can

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Abhishek Anand
No we can us Filter also but please assist with the steps to achieve it. As i have highlighted it in mail thread for the steps which i carried out. Regards, AA ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Fawver, Dustin
Does the requirement mandate that it be done in an AL instead of a filter? I've found it easier to get things to run via Run Process in a filter instead of an AL. Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu

Can we call shell script on remote server via AL run process command?

2017-09-13 Thread Abhishek Anand
Hi Experts, Please could you assist in below scenario:- Requirement is stated as below:- 1. On the change in Status of a field to CLOSE in one of the form , it should trigger a script residing in a remote unix box. I am using below logic:- Created an AL with Run process Command Line as