RE: Web service timing out - need help

2019-08-10 Thread LJ LongWing
You won't see an error in the logs, the error isn't a server error, it is a client timeout error, what you are looking for in the logs is what is causing the xmlce or xmlse api call to not finish in less than 120 seconds On August 10, 2019 6:15:33 PM pascale.sterr...@daimler.com wrote: Hi LJ,

RE: Web service timing out - need help

2019-08-10 Thread pascale . sterrett
Hi LJ, Thank you for the reply ☺ That is the problem I am having. The API/SQL/Filter log is not capturing any error. I even added the AL log. And that is where I see that the AL is failing from the Push field that triggers the web service on Create. But I do not see any error on the filter or

Re: Web service timing out - need help

2019-08-10 Thread Dave Shellman
Gustavo, Pascale notes that he was able to retrieve data using SoapUI in about 40 seconds. Dave On Sat, Aug 10, 2019 at 6:14 PM Gustavo Tejo wrote: > Hi Pascale > > Please, test de web service with SoapUI, this help you to testing web > service response. > > El sáb., 10 de agosto de 2019

Re: Web service timing out - need help

2019-08-10 Thread LJ LongWing
Pascale, The only way to troubleshoot this is with API/SQL/Filter logs, then them on, wait the two mins it takes to generate the error, wait another few mins, then review the loss, see what ther thread that was used to call the external service is doing that's causing the timeout. On August

Re: Web service timing out - need help

2019-08-10 Thread Gustavo Tejo
Hi Pascale Please, test de web service with SoapUI, this help you to testing web service response. El sáb., 10 de agosto de 2019 15:44, escribió: > Hi everyone, > > > > This is on an old dinosaur: > > ARS 7.6.4 SP5 (100% custom apps) > > Windows 2012 > > MSSQL 2012 > > Mid Tier 8.1.SP02

Web service timing out - need help

2019-08-10 Thread pascale . sterrett
Hi everyone, This is on an old dinosaur: ARS 7.6.4 SP5 (100% custom apps) Windows 2012 MSSQL 2012 Mid Tier 8.1.SP02 Patch 002 201611240104 Hotfix This is a production issue that is going from bad to worse. It was an intermittent problem that is now a continuous issue. We have an API call