improper behavior for query 'DateField' ($DATE$ + (30 * 86400))

2010-09-24 Thread ARS Bob
ARS Version 7.5 patch 003. SunOS 5.10. Oracle ver 10.2.0.3.0 I've got a form with a date field on it. Note that that's a date field (which at the database level stores a juilian value, like 2455463), and not a date/time field (which stores an epoch value, like 1285214400) Now, if I try to do

Re: CMDB class for circuits?

2008-07-24 Thread ARS Bob
. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *ARS Bob *Sent:* Monday, July 21, 2008 2:04 PM *To:* arslist@ARSLIST.ORG *Subject:* CMDB class for circuits? ** Any suggestions for a solution for representing data circuits in CMDB

CMDB class for circuits?

2008-07-21 Thread ARS Bob
Any suggestions for a solution for representing data circuits in CMDB that doesn't involve making whole new classes? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com

how should I set up mid-tier prefetch ?

2007-08-15 Thread ARS Bob
From what I understand, the permissions of the user specified in the prefetchConfig.xml file determines which users will actually benefit from the caching. If I create a user and give it every permission imaginable and use that as the prefetch user, will that cover everyone, or does the matching

apache to tomcat connector not working

2007-08-06 Thread ARS Bob
Apache 2.0.59 Tomcat 5.5 Windows Server 2003 Standard Edition SP1 ARS 7.0.1 I followed all the instructions on how to set up the JK connector to have Apache passthrough to Tomcat, but when I try to access mid-tier, I get a 404 and the following is found in the mod_jk.log file: [Mon Aug 06

Re: apache to tomcat connector not working

2007-08-06 Thread ARS Bob
.type=ajp13 server.xml - Connector port=8119 URIEncoding=UTF-8 enableLookups=false redirectPort=8443 protocol=AJP/1.3 / hth, tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 ARS Bob [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList

CMDB's BMC_Person class: usage?

2007-07-09 Thread ARS Bob
I've got years and years of ARS experience, but I'm a bit of a CMDB novice. Can anybody tell me the intended (or non-intended but useful) usage of the BMC_Person class in CMDB? In an ITSM 7.0 environment where we already are populating CTM:People, I'm not sure what benefits we get from

Multiple Mid-Tier Servers in a load-balanced environment: licensing?

2006-09-20 Thread ARS Bob
** How many Mid-Tier licenses would I need for the setup diagrammed below? I imagine it would be 6, one for each MT on each ARS. Would that be 6 times more expensive than a simple Internet--MT--ARS--DB setup, or does the one license fee cover it? [[-Internet-]] | | v Load Balancer | | v /---|---\3

Re: Multiple Mid-Tier Servers in a load-balanced environment: licensing?

2006-09-20 Thread ARS Bob
-Tier licenses start costing money? Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of ARS Bob Sent: Wednesday, September 20, 2006 10:43 AM To: arslist@ARSLIST.ORG Subject: Multiple Mid-Tier Servers in a load-balanced

Any issues using 5.x User Tool with a 7.x Server?

2006-09-18 Thread ARS Bob
** Looking to upgrade a ARS 5.x server to ARS 7. It's possible that it might not be feasible to get all of the potentially connecting User Tools upgraded in a timely fashion.Will upgrading the server have any adverse effects on those clients still connecting with a 5.x User Tool?

Re: Any issues using 5.x User Tool with a 7.x Server?

2006-09-18 Thread ARS Bob
** Just to followup myself with another question Let's say we decide to start upgrading User Tools *before* we start the server upgrade process. Would there be any issues using a 7.x User Tool against a 5.x Server? On 9/18/06, ARS Bob [EMAIL PROTECTED] wrote: Looking to upgrade a ARS 5.x

License Pricing

2006-08-14 Thread ARS Bob
** Can anybody tell me what the list prices are for Remedy ARS Server licenses, ARS Fixed User licences and ARS Floating User licenses? I can't seem to find that info anywhere on their website, and the phone rep wants to ask me a million questions before they'll even consider telling me.

Re: License Pricing

2006-08-14 Thread ARS Bob
- $2400 each - plus maintenance cost every yearMaintenance is usually 15% of that list price.Timothy Palmer ARS Bob [EMAIL PROTECTED] To Sent by: Actionarslist@ARSLIST.ORG Request System cc discussion list(ARSList)Subject [EMAIL PROTECTED] License Pricing ORG 08/14/2006 12:42 PM Please respond to [EMAIL