Upgrade suggestion

2014-06-13 Thread Ankita Pankaj
Hi All, What is the best practice while doing development adding new fields in the form or analyze existing fields to utilize. Reason for asking this question: I am little confuse if I have utilized existing fields for my use and as the creator of the field is BMC, they can utilize it in future

Re: Upgrade suggestion

2014-06-13 Thread Ankita Pankaj
! On Friday, June 13, 2014 3:53 AM, Ankita Pankaj ankita.panka...@gmail.com wrote: ** Hi All, What is the best practice while doing development adding new fields in the form or analyze existing fields to utilize. Reason for asking this question: I am little confuse if I have utilized

Re: Decision Tree not working

2013-10-11 Thread Ankita Pankaj
Hi Mark, Tauf is right about RKM has a decision tree which you created, there is still the Incident Management decision tree .Though the name of functionality is same but they serves total different functions. Also if you want to see your knowledge decision tree from Incident go to Funtions-

Re: blinking table rows in the web on version 7.5.3 patch 8 on IE

2013-02-27 Thread Ankita Pankaj
) .In this property you can define color for every value of selection field. But you need to write a change action for refreshing the table(in Active link ) in order to change the color for the row or column. - Thanks Ankita Pankaj. On Mon, Feb 25, 2013 at 6:19 AM, Haque, Rezaul R rezaul.ha...@chartercom.com

Re: Help with Support Company Access Configuration

2013-02-01 Thread Ankita Pankaj
Hi Keith, I am not sure if i got your problem correctly . But have you given access(in restriction access table in people form) to your user of support company for the Customer company. Thanks, Ankita On Thu, Jan 31, 2013 at 9:47 PM, Keith fawcett keith.fawc...@gmail.comwrote: Has anyone