Re: Pushing status of incident to work info.

2012-07-05 Thread Bajwa, Ibrar
Thanks! I think I get the idea now! Will keep yap posted . From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nau, Michael Sent: Thursday, July 05, 2012 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: Pushing status of incident to work info. ** Hi,

Unable to save preferences of tables in 7.6.04 SP2

2012-03-19 Thread Bajwa, Ibrar
Hello All, We recently just went live with 7.6.04 SP2 and it seems like there’s an issue with being able to save table preferences on the homepage. For example, if I select ‘Assigned to all my groups” with respective company and ‘save’ under preferences, it does not save the settings for next

Re: Unable to save preferences of tables in 7.6.04 SP2

2012-03-19 Thread Bajwa, Ibrar
because I could not duplicate the issue. Finally I just hijacked a user’s ID and that’s when the issue really popped. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bajwa, Ibrar Sent: Monday, March 19, 2012 2:43 PM To: arslist@ARSLIST.ORGmailto:arslist

Re: Job opportunities for foreigners

2012-02-23 Thread Bajwa, Ibrar
I concur! Ibrar Bajwa Remedy Analyst Brookfield Corporate Operations Technology Services 1 Adelaide Street East, Suite 1400, Toronto, ON M5C 2V9 T 416.649.8249, F 416.649.8245 ibrar.ba...@brookfield.com View important disclosures and information about our e-mail policies

Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2

2012-02-21 Thread Bajwa, Ibrar
See if you can use a higher resolution for the monitor. Speak to your deskside support staff on what exactly you need to output higher resolution. Sometimes a bigger monitor, other times a gfx card. Experienced the same issue. But eclipse can get crowded at times. So play with the layout.

Service Request stuck in Planning

2012-02-17 Thread Bajwa, Ibrar
Hi Everyone! System: AR 7.1 I had a system crash and rebooted the app server but since then the Service Request is not functioning. Well it’s functioning that you can access the forms via Request entry, but when you submit the request, it will return the REQ# but does not fire off the flow.

LDAP CONFIG - Questions

2012-01-12 Thread Bajwa, Ibrar
Hi All, I had a few questions for LDAP config on 7.6.04. - Out of the box, BMC has one adapter for config and may only be used for 1 target? - If LDAP is already configured for 1 tenancy, effort wise: is it a lot of work to replicate the same LDAP config for a second

Resolved.RE: [$$ $$] wrap in email templates

2011-12-20 Thread Bajwa, Ibrar
: [\$\$ your text here \$\$] On Mon, Dec 19, 2011 at 2:48 PM, Bajwa, Ibrar ibrar.ba...@brookfield.commailto:ibrar.ba...@brookfield.com wrote: Hello Everyone! I am having issues with using a auto-generating ticket via email for incidents. I have narrowed down the issue to tickets that multiple lines

Re: Resolved.RE: [$$ $$] wrap in email templates

2011-12-20 Thread Bajwa, Ibrar
!: Backup / Recovery Product Name* ! 240001002!: Service Type !100099!: Infrastructure Event Status !7!: New z1D_Action !100076!: Create From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bajwa, Ibrar Sent: Tuesday, December 20, 2011 12:50 PM

[$$ $$] wrap in email templates

2011-12-19 Thread Bajwa, Ibrar
Hello Everyone! I am having issues with using a auto-generating ticket via email for incidents. I have narrowed down the issue to tickets that multiple lines in the 'details'. It seems as if any tickets that have multiple lines in 'details' wrapped with [$$ text $$] is not accepted by remedy