Service Request Scheduler Design

2015-03-13 Thread Chad Wilhelm
if used to decrement if End After x occurrences was used. End Result would be a push fields to the ticket form. Thanks, Chad Wilhelm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

Re: Moving Large Amount of Data to External Remedy System

2014-04-22 Thread Chad Wilhelm
We used chive. https://www.rrr.se/cgi/index?pg=chive Thank You, Chad Wilhelm Remedy Developer CareTech Solutions Office: (248) 823-0177 Cell: (219) 617-5923 [cid:image001.png@01CF5A43.332A69C0]http://www.caretech.com/ Helping extraordinary people do extraordinary things [cid:image002.png

BPCU Question

2014-03-06 Thread Chad Wilhelm
Hello, What is the command in BPCU to exclude single forms or form prefix? Does this require the obj-filter-lst_template to be filled out? Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 Cell: (219) 617-5923 [cid:image007.png@01CF3958.5352BBF0]http://www.caretech.com

Re: Caught Exception Error and Tomcat

2014-02-13 Thread Chad Wilhelm
Hello, Where is the document located where it mentions patching TC? What version of TC? What release of Java? We are on build Version 8.1.00 201401210137 Hotfix running TC 6 and we are receiving the error. Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 [cid:image001.gif

Re: Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 - Using Spoon

2014-01-15 Thread Chad Wilhelm
We use RRR Chive. We synced millions of records with no problems so far. https://www.rrr.se/cgi/index?pg=chive Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 [cid:image001.gif@01CF11CC.9925DDF0]http://www.caretech.com/ Helping extraordinary people do extraordinary things Best

Copy AREA LDAP entries

2013-12-05 Thread Chad Wilhelm
and import them but not sure if this is all that is needed. Any assistance would be welcomed. Thank You, Chad Wilhelm CareTech Solutions [cid:image001.gif@01CEF195.22D02310]http://www.caretech.com/ Helping extraordinary people do extraordinary things Best in KLAS Partial IT Outsourcing 2012

Re: Copy AREA LDAP entries

2013-12-05 Thread Chad Wilhelm
I noticed when I imported the LDAP entries they created in ar.cfg automatically. I will give your method a try. Thanks LJ. Chad Wilhelm CareTech Solutions [cid:image001.gif@01CEF1A1.A35B4760]http://www.caretech.com/ Helping extraordinary people do extraordinary things Best in KLAS Partial

Re: Upgrade from v5.1.2 to v8.1

2013-11-26 Thread Chad Wilhelm
Hello, What rrr tools would you recommend for moving custom objects from ARS 8.1 to another ARS 8.1 server? Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 Helping extraordinary people do extraordinary things Best in KLAS Partial IT Outsourcing 2012 Extensive IT Outsourcing

Re: Upgrade from v5.1.2 to v8.1

2013-11-26 Thread Chad Wilhelm
Join Forms will not import. We imported Regular forms first and then receive Error 55 when importing the join forms. So we are using migrator to push the join forms. Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 [cid:image001.gif@01CEEABA.23CF5510]http://www.caretech.com

Re: HostID for ITSM preconfigured stack install?

2013-09-10 Thread Chad Wilhelm
Is this true in a Windows VM environment? Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 [cid:image001.gif@01CEAE0C.1C31CF30]http://www.caretech.com/ Helping extraordinary people do extraordinary things Best in KLAS Partial IT Outsourcing 2012 Extensive IT Outsourcing 2008

7.5 RKM Issue

2013-05-16 Thread Chad Wilhelm
. Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 [cid:image001.gif@01CE5231.A9CD9220]http://www.caretech.com/ Helping extraordinary people do extraordinary things Best in KLAS Partial IT Outsourcing 2012 Extensive IT Outsourcing 2008, 2009, 2010 and 2011 Best in KLAS Awards: Software

RKM 7.5 Questions

2013-04-17 Thread Chad Wilhelm
. Any assistance would be greatly appreciated. ARS 7.5.00 Patch 007 Thank You, Chad Wilhelm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years