Service Request Management -Anybody using it?

Is anybody using BMC Service Request Management. Was hoping to get some feedback on the product from people that are actually using it. Thanks, Chris Smith ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Pl

Remedy and Clarity?

Hello, I was wondering if any of you were using Remedy and Clarity. If so do you have the two products integrated? What do you pass back and forth? Incidents? Changes? Other? We have both products and are looking to integrate them and are interested in any information you would be willing to shar