Re: LDAP Authentication Errors

Sent from my iPhone On Nov 23, 2011, at 4:01 PM, Hyunkel v2.0 lord_dyna...@hotmail.com wrote: ** That's a good point, AREA-Hub is in the ar.cfg file; but I'm noticing that its pointing to arealdap.dll, correct me if I'm wrong but it must be pointing to areahub.dll... Hugo Ruesga

Delta Data Migrator (DDM) - Number of records being imported per transaction

All, Can someone tell me if the Delta Data Migration(DDM) tool has a setting that can be changed to increase the number of records per transaction? It appears that it is importing in chunks of 100 and it seems a bit slow. Thanks in advance, Dave

ARS 7.6.04 OOB Groups

All, We have installed ITSM 7.6.04 and SRM 7.6.04. Does someone have a server with the original groups that they can provide in a .csv format? Thanks in advance. David Abry ___ UNSUBSCRIBE or access ARSlist Archives

Re: ARS 7.6.04 OOB Groups

these products, and many free tools and utilities, at http://rrr.se. All, We have installed ITSM 7.6.04 and SRM 7.6.04. Does someone have a server with the original groups that they can provide in a .csv format? Thanks in advance. David Abry

Plugin Error

List, We are currently running ARServer 7.5.00 Patch 004 using ITSM 7.6.00 / SRM 7.6 applications. We are currently getting an error in the javapluginlog when we approve a service request that should go out and generate a Change Ticket once the request has been approved The error is

License_Cache

licenses which is not helpful since this happens on all licenses. I removed all license and also ran arreload which did not solve the problem. Has anyone ever had this issue and what is the name of the table that updates the license_cache table. Thanks in advance, David Abry

Re: License_Cache

the license_cache table. Thanks in advance, David Abry __**__** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers

SAIC - Remedy Contract Positions ( 6-12 months)

, David Abry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: First Call Resolution

-Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Abry Sent: Monday, August 01, 2011 11:56 To: arslist@ARSLIST.ORG Subject: First Call Resolution ** Hi All, Does anyone know the best way to report First Call Resolution

First Call Resolution

Hi All, Does anyone know the best way to report First Call Resolution in ITSM 7.6? I don't see any reports that are included OOB? Maybe I am overlooking something.. Regards, David ___ UNSUBSCRIBE or access ARSlist

Re: Load Balancer Recommendations 7.5 AR Server Environment

host hundreds of farms using a single device. Axton These statements represent my opinions and nothing more. On Wed, May 5, 2010 at 7:07 AM, David Abry davidla...@gmail.com wrote: ** So one hardware load balancer can be used for both the ARServer and Mid-Tiers? Thank you all for your

Re: Load Balancer Recommendations 7.5 AR Server Environment

for licensing obviously... On Mon, May 10, 2010 at 5:53 AM, David Abry davidla...@gmail.com wrote: ** Thanks for the response. Do you know if the F5 LTM's work well in VMWare virtual environments? We are going to have these servers on a VM server with multiple AR VM server instances

Re: Load Balancer Recommendations 7.5 AR Server Environment

solution have a look at http://www.linuxvirtualserver.org/whatis.html Kind Regards Conny -- *Von:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *Im Auftrag von *David Abry *Gesendet:* Montag, 10. Mai 2010 16:41 *An:* arslist

Re: Load Balancer Recommendations 7.5 AR Server Environment

balancers unless you are looking for physical segregation for security reasons or fault tolerance for the load balancers. Axton Grams These statements represent my opinions and nothing more. On Tue, May 4, 2010 at 12:22 PM, David Abry davidla...@gmail.com wrote: ** Hi List, We are looking

Re: Load Balancer Recommendations 7.5 AR Server Environment

provides the white paper... I have seen on the list that some customers are using F5 BIG-IP. Thanks in advance. V/R, David Abry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com

Re: Integration CA Unicenter ITSM

All, Has anyone created an integration between CA Unicenter Service Desk and Remedy ITMS Service Desk / Incident version 7.01? Does anyone have any documentation or white papers on the integration? ITSM 7.01 - Incident Windows 2003 SQL Server V/R, David Abry