Re: JOB: Full-time Remedy Developer & Administrator on ITSM and AR 9.x - ActioNet, Inc. Washington, DC

2017-04-24 Thread Del Wester
** I'm interested in learning more. My current resume is attached.  _ARSlist: "Where the Answers Are" and have been for 20 years_ DelWester.doc Description: MS-Word document ** Thanks,DelSent from my iPhoneOn Apr 24, 2017, at 8:07 AM, Eric Chasteen wrote:** Hello

Re: HIRING REMEDY ENGINEERS

2017-03-10 Thread Del Wester
I'm interested in learning more. Please find my resume attached. Thanks, Del Wester 214-682-1764 delwes...@gmail.com On Fri, Mar 10, 2017 at 10:41 AM, Jen Loeffler <jen.loeff...@qbe.net> wrote: > ** > > I am looking to hire Remedy Engineers for our contract in Fort Huac

Re: Serious flaw in BMC Remedy Licensing

2015-11-02 Thread Del Wester
So if I understand this correctly, if we have users that need to view information most of the time (no modifications at all, just looking up info) but also need to be able to modify records when necessary, they will take up a floating write license regardless (if available) since they have to be

Re: Best and well behaved 8.x ARServer relese

2015-05-15 Thread Del Wester
8:17 PM, Del Wester delwes...@gmail.com wrote: We are doing an upgrade to 8.1.02 from 7.6.04 sp4, however, we're only upgrading the mid tiers for now and will upgrade the AR servers as we re-code the custom code to work nice w/ v8+. BMC has worked w/us in our test system to determine

Re: Best and well behaved 8.x ARServer relese

2015-05-13 Thread Del Wester
We are doing an upgrade to 8.1.02 from 7.6.04 sp4, however, we're only upgrading the mid tiers for now and will upgrade the AR servers as we re-code the custom code to work nice w/ v8+. BMC has worked w/us in our test system to determine that the 8.1.02 MT will work with the 7.6.04 sp4 AR servers

Re: Tomcat issue

2015-05-12 Thread Del Wester
Followed these steps and it works, except it doesn't auto switch from http to https, even tho we have the redirect option specified. Is there something else that needs to be done for auto switching? On May 6, 2015 6:24 AM, Hamsagar, Ravindra ravindra_hamsa...@bmc.com wrote: Below points will

Re: How to add the Knowledge Articles in the overview console table list.....?

2014-09-24 Thread Del Wester
Have you tried the Knowledge Console? It becomes available on the left hand menu of the home page after the KM module is installed. On Wed, Sep 24, 2014 at 4:31 AM, Abhishek Anand abhi.masc...@gmail.com wrote: Hi Expert, We have a requirement to view the KA’s in the overview console as it is

Re: Unable to search the published Knowledge Articles in RKM 8.1.01

2014-09-05 Thread Del Wester
Is the AR server running FTS in a server group? On Wed, Sep 3, 2014 at 9:41 PM, Mayuresh Wagh mayurbw...@gmail.com wrote: ** You may want to log a Issue with BMC Remedy Support. I think this issue requires configuration check. Support should look at the arftsindex logging for find out what's

Re: FireFox/Mid-Tier 7.6.04

2014-07-29 Thread Del Wester
You may also want to try installing the latest sp4 or sp5 patch for 7.6.04 mid-tier. We installed this version - MT_7604SP4_2014Feb27_CU_ALL - of the sp4 patch for the mid-tier and that resolved many of the issues we were having in both IE and Firefox. On Tue, Jul 29, 2014 at 11:31 AM, Rick Cook