Re: Delete Status Users in Customer Search

If these are support people, those are the only ones I believe would show up in a menu, use the Change to non support link on the left. --Original Message-- From: Benz, Michael Sender: ARS List To: ARS List ReplyTo: ARS List Subject: Delete Status Users in Customer Search Sent: May 28,

Re: Restricting Operational Categorizations

I made Tier 1 DO NOT USE and moved Tier 1 to Tier 2 and combined Tier 2 Tier 3 into Tier 3 Sent from my Verizon Wireless BlackBerry -Original Message- From: Gmail moe.abdela...@gmail.com Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Date: Sat, 14 May 2011

Re: Caught Exception Error

Our fix is to change the users Application permissions. Add in Incident viewer usually is a temp fix, take it out when it happens again. Sent from my Verizon Wireless BlackBerry -Original Message- From: patrick zandi remedy...@gmail.com Sender: Action Request System discussion

Re: Pop up windows do not close in Mozilla

Have you tried compatibility mode, we had the same problem with IE8 Sent from my Verizon Wireless BlackBerry -Original Message- From: SriSamSri Appecherla appecherla@gmail.com Date: Mon, 17 May 2010 14:38:59 To: arslist@ARSLIST.ORG Subject: Pop up windows do not close in Mozilla Hi

Re: Benefit of Prefetch Remedy midtier 7.1

The way Doug Mueller explained it to me at a night with the engineers @ the Las Vegas WWRUG, is prefetch loads objects based on all your permission combinations. The fewer combinations the faster it caches. Of course that memory might be a little hazy... It was a great night!! Sent from

CR reports server time not local time for Mid-Tier users

Has anyone seen this issue with Mid-Tier users seeing AR server time when running reports rather than local time conversion? User Preference records have their local time zone set WUT converts correctly. ARS 7.0 no patch CR server XI R2 Mid-Tier 7.1 patch 5 Sent from my Verizon Wireless

Re: Missing Queries

We had the same issue when we change our Mid-Tier registered server name. Since it was a new name we had to update the server name in AR System Search Preferences to equal the first server name in the list Sent from my Verizon Wireless BlackBerry -Original Message- From: Wangler, Dan

Re: Missing Queries

. Dan Dan Wangler, SAIC; MHS Remedy Support Team From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of James Chafin Sent: Thursday, January 28, 2010 7:52 AM To: arslist@ARSLIST.ORG Subject: Re: Missing Queries We had

Re: Login SQL where is it?

You can create an Alias field on the User form (I think it is Field #117) and populate it with the alternate case log in data. Sent from my Verizon Wireless BlackBerry -Original Message- From: mike xequ...@googlemail.com Date: Fri, 13 Feb 2009 12:01:45 To: arslist@ARSLIST.ORG Subject:

OT: Remedy Developers needed

We are looking for Remedy developers with ITSM 7.x experience. This is a full time position located in Charleston SC. We are open to short term contracts for the right applicant. Applicants must be able to obtain or have DOD secret clearance. Please reply off line with your resume' to

OT: Remedy Developers needed

We are looking for Remedy developers with ITSM 7.x experience. This is a full time position located in Charleston SC. Please reply off line with your resume' to remedy@med.navy.mil Thank You, James Sent from my Verizon Wireless BlackBerry

JOB: Seeker Tampa

Hello all, I am looking for Remedy jobs in the Tampa area. I am an 11 year veteran of ARS with latest experience in ITSM 7.x Please contact me off list at [EMAIL PROTECTED] Thanks in advance, James Chafin 813-963-2108 h 813-767-7627 m

Outlook OLE

Hello listers, I am trying to modify one of the Remedy to Outlook applications I downloaded from the User community long ago. This is one that creates an Outlook Appointment. I have it working and now need to add information to the Body of the appointment. Does anyone know which