Atrium Integrator Pentaho/Spoon Engine

Hey everyone, I have a no brainer question here. Obviously, we all know Atium Integrator replaces AIE. I have looked everywhere but cannot seem to locate the engine it uses? Does Atrium Integrator use the AIE engine? Sometimes on the old AIE you'd have to restart AIE to get it to run

Re: Atrium Integrator Pentaho/Spoon Engine

Thanks Jesus, I am indepthly familiar with Atrium Integrator, pentaho spoon and AIE. My question is specifically about the engine that AI runs in. For us who have done large amounts of work with AIE over the years its common practice to restart AIE engine specific instances (AIE 001,002

Incident SLM Data

Hey everyone, I have a multitendency 7.1 system. My requirement is to pull all the SLM Data for only a certain company's Incident tickets that are not closed,resolved or cancelled. You have been kind enough to help me find the SLM Data on the SLM:Measurement form. Getting a certain

Re: [EXTERNAL] Incident SLM Data

Thank you for your answer. I am migrating data from one system to another. Therefore, I am exporting the HPD:Help Desk ticket and the SLM:Measurement data. Ultimately, it will get joined back together again in the new system.

Re: [EXTERNAL] Incident SLM Data

These two systems are very different versions. thank you! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Project CR's related changes

Hey Everyone, We use Project CR's and have child changes related to them. That is, related to the main project CR. How can I pull those out. For instance in my Project CR is CRQ123 how can I pull out all of CRQ123's child CR's. This is for a mass dump not just individual ones. I have to

SLM Data

What is the best way to pull SLM data out for an incident? I am pulling all the INCIDENT data out and would like to pull all the associated SLM data out with it. Is there a join form between the two? Thank you ___

Disabling Users or specific companies

of people. Disabling there is not feasible for our environment. I realize this is not a difficult issue, however I am really looking for what your personal experiences have led you to being, what you feel is best practice. Thanks in advance. Josh

Re: Analytics with Custom ARS Forms?

with Dashboards. Hope that helps :-) Josh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: SRM Request Detail information

Thanks for the answers. Currently, there are Change/Incidents that fulfill the Service Requests. However, we are not pushing the questions to the Notes field. The notes field displays text to click View Service Link for details. When that is clicked it takes the user back to the Request

Re: SRM Request Detail information

That is exactly what I was looking for. Thank you ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

SRM Request Detail information

Hi, hope you all can help. I'm trying to pull out question answers in our SRM system. We don't map them to anywhere in incident or change. They are just used in the Service Requests. They are shown in the Request Details screen under Provided Information. Ultimately, I'm trying to pull an

AR System 7.1 Filter Phasing Issue

as to a possible solution to this issue, it would be much appreciated. Thanks, Josh Cook ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

2 Remedy Development (Contract) Positions - Atlanta GA (Fortune 500 Client).

design documents and then develop against that design. Must be able to create technical documentation for customizations and configurations. Must be able to work as a member of a team. If interested, please forward your resume and rateto [EMAIL PROTECTED] Thanks! Josh Nazarian Managing Director