Re: database migration

2009-07-20 Thread Kevin-J
) [mailto:arsl...@arslist.org] On Behalf Of Kevin-J Sent: Friday, July 17, 2009 11:35 PM To: arslist@ARSLIST.ORG Subject: Re: database migration OS: Red Hat 5 DB: Oracle 10g AR: ARS7.1Patch005 I tried the 2 server use ARAdmin/AR#Admin# to access the DB, and all worked, I think

Re: database migration

2009-07-17 Thread Kevin-J
OS: Red Hat 5 DB: Oracle 10g AR: ARS7.1Patch005 I tried the 2 server use ARAdmin/AR#Admin# to access the DB, and all worked, I think not the ARAdmin accout problem. I roll back to the older database which worked fine before, and the server cant be start either... Kaiser, Norm E CIV USAF AFMC

Re: Menu display on web

2009-06-30 Thread Kevin-J
No,the menu was not be changed Joe DeSouza wrote: Did you recently change the definition of that menu? That could do that if you have not refreshed your Mid-Tier cache after changing the menu definition.. Joe From: Kevin kaitouno.1...@gmail.com

Re: some problem about the login page

2009-06-12 Thread Kevin-J
Thanks David, is there some way to disable this small window? David Sanders wrote: Hi Kevin The small window that pops up is testing the browser to see that pop-ups are allowed. If pop-ups are blocked you will get an error message and the mid-tier will not work correctly. Regards

Re: SRM CSS Definition

2009-06-11 Thread Kevin-J
the enviroment ARS7.5patch001 Kevin-J wrote: HI, all Do somebody know how to modify the CSS of the SRM, I reallly need some suggestion, thanks Best Regards, 金 恺 (Kevin Jin) Professional Service Consultant BMC Software China Room 516, 5th Floor,159 Madang Road

Re: No Email send

2009-06-05 Thread Kevin-J
incident version 7.0.03, AR Server 7.1, I have checked that, there is no records in Email Message, and have changed the Notification method to email Jason Bess wrote: What version of Incident are you using? Are any records being generated in the AR System Email Messages table? If you're

Re: AW: mid-tier config.jsp can not login

2009-05-24 Thread Kevin-J
have included like this: LD_LIBRARY_PATH=/remedy/ar/mid-tier/WEB-INF/lib; export LD_LIBRARY_PATH Conny Martin wrote: LD_LIBRARY_PATH must include the path to libarutiljni71.so Kind Regards Conny Von: Action Request System discussion list(ARSList)

Re: AW: mid-tier config.jsp can not login

2009-05-24 Thread Kevin-J
I found this error: The Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/java/jdk1.5.0_12/jre/lib/i386/server:/usr/java/jdk1.5.0_12/jre/lib/i386:/usr/java/jdk1.5.0_12/jre/../lib/i386 Kevin-J wrote

Re: AW: mid-tier config.jsp can not login

2009-05-24 Thread Kevin-J
JDK 32bit, and linux 32bit Frank Caruso-2 wrote: What version of Java are you using? Is it 32 or 64 bit. What is your OS, 32 or 64 bit? Remedy MidTier will run on a 64 Bit OS but requires a 32 bit JDK. On Sun, May 24, 2009 at 4:06 PM, Kevin-J kaitouno.1...@gmail.com wrote: I found

Re: Deployed to WAS

2009-05-22 Thread Kevin-J
I have found this file, and deployed to websphere, but when i open the config URL, and enter the password, the http 500 error display, someone meet this before? Kevin-J wrote: Hi, All I want to deployed mid-tier to IBM WebSphere, and please someone can tell me where to find this file

Re: ARS with Load Balance

2009-05-07 Thread Kevin-J
really appreciate Matt Reinfeldt wrote: Yes, there's at least one document: Using a Hardware Load Balancer with AR System 7.1.00 Which you can find in the ARS 7.1 documentation. I didn't check the 7.0 or 7.5 directories, but they may have similar docs as well. Here's the link to