Hello Listers,
Can you share your Remedy 7.x experience on AIX platform? with or without ITSM
7 suite. How is the performance in general? What AIX OS version, RAM, CPU
power you have on your AIX platform? We would like to know if our server is
setup with appropriate resources by comparison.
Hi Lister,
We recently upgraded from ARS 6.3/ITSM 6 to ARS 7.1/ITSM 7 and migrated our
Remedy to AIX server as well. However we have been noticed there is a hiccup on
Remedy user tool after the tool is on idle (not using the tool) for like 20
minutes or more. It seems like it's taking time to
Greeting,
Have anyone experience long access time (about 1-2 minutes) when opening
the SHR:People form in the ITSM 6 application using ARS 7.1 client tool.
After the SHR:People form opened for the first time, re-opening the
SHR:People form is quick (within seconds) on the second, third times,
a workflow (active link log) when opening
the form for the first time and see whats going on.
Joe
From: Lin, Jason jason@ucsf.edu
To: arslist@ARSLIST.ORG
Sent: Wednesday, March 25, 2009 2:16:28 PM
Subject: Open ITSM 6 SHR:People form Using 7.1 Client Tool
Greeting
Jason, since you are using SQL 2005, try to use row_number() function in
your select query. This function will generate sequential row numbers
for each record and in return you may use it in request id field. Hope
this will work because I never tried it in SQL 2005.
In oracle I often use rownum
Greeting,
Hope someone on the list can offer some helps on our midtier problem.
Problem:
When using Mid-Tier with Apache/Tomcat, forms names that include unique
characters (like a plus sign) generated errors: ARERR [303] Forms does
not exist on the server. For example: +HPD:HelpDeskArchive
Greeting,
We are hiring a Remedy Programmer Lead here at University of California,
San Francisco. For more details, please visit
http://ucsfhr.ucsf.edu/careers/ and search for job req number 25579BR.
Please submit your resume/CV at http://ucsfhr.ucsf.edu/careers/. Do not
send your resume/CV to
Check/open all table fields on the form where you are receiving errors.
There maybe a table field column reference the field you deleted
(536870993).
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
Someone on the list posted the following query a while back and I found
it really useful. Can't remember the lister's name (kudo). You might
have to tweak it a little bit for your own use... Make sure to replace
the schemaid in the query
select vuiname, fieldName,
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