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Re: ARS 7.6.4 - Active Link Qualification

Claire. Is the error message firing on an Else Action? If so, then only one of the qualifications needs to be false for the message to appear. Marc From: "Sanford, Claire" To: arslist@ARSLIST.ORG, Date: 03/03/2016 12:57 PM Subject:ARS

Best and most recent well behaved ARServer version for upgrade

Good morning. Can you suggested the newest and most stable version of ARServer that is supported? All of our applications are home grown and our organization is still using the 7.6 sp 5 client. I asked the same questions a few months ago, but we did not upgrade at that time. We were looking

Re: Best and most recent well behaved ARServer version for upgrade

and most recent well behaved ARServer version for upgrade ** Mark, I've had a few corner issues with 9.0.x...but overall the server is stable. As you stated..there is an SP1 for it which I can recommend On Wed, Sep 30, 2015 at 8:55 AM, Marc Burick <marc.bur...@prudential.com> wrote: *

Re: Best and most recent well behaved ARServer version for upgrade

o: arslist@ARSLIST.ORG Subject: Re: Best and most recent well behaved ARServer version for upgrade ** Mark, I've had a few corner issues with 9.0.x...but overall the server is stable. As you stated...there is an SP1 for it which I can recommend On Wed, Sep 30, 2015 at 8:55 AM, Marc Burick <m

Re: Best and well behaved 8.x ARServer relese

planning to use out of the box functionality and new features ? Or you just want to upgrade the version and the functionality remains same ? Regards, Gajanand On 13 May 2015 23:41, Marc Burick marc.bur...@prudential.com wrote: ** Howdy List, We are currently on ARServer 7.6.4 sp3 and considering

Best and well behaved 8.x ARServer relese

Howdy List, We are currently on ARServer 7.6.4 sp3 and considering upgrading to ARServer 8.x. We have all home grown applications, nothing out of the box. Can you suggested the latest ARServer 8.x that behaves well and has minimal problems while still using the 7.604 sp5? Marc

Lotus Notes Email response back to Remedy

Howdy listeners. My question is really Lotus Notes based but maybe someone out there has had this challenge. We are just starting to use the Remedy Email Engine. We've been using an SQL database for all of our e-mail needs. All of our applications are home grown...nothing OTB. ARServer

Re: Web Service logging

(in the pluginsvr directory). Set the level value to info to see everything and restart the plugin server process. (You also define what the log file is and the size in this same file) Fred From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG] On Behalf Of Marc Burick

Web Service logging

Is there any other way to Filter Log a Set Field Web Service action so that you get more information in a Remedy log and see what is actually being sent in a Web Service call? We are attempting to send data with our integration with Aperture. I am checking the Aperture XML log, but it appears

Re: WWRUG13

No Twinkies, yet... hmm. From: Gordon Frank gjj...@comcast.net To: arslist@ARSLIST.ORG, Date: 10/02/2013 07:27 AM Subject:Re: WWRUG13 Sent by:Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** Doug, Thanks for the update and Thanks for

'Save Next' menu button

Has anyone tried to add the 'Save Next' menu button to the menu items that are along the top of the window on the web? It an available menu item on the client but wasn't brought into the web. ARServer/Mid-tier 7.6.4 sp3 MS-SQL 2008 Windows 2005 Thank you in advance. Marc

Re: 'Save Next' menu button

of users like that feature from the user client and if they would like to see it ported over to the middle tier. Joe From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG] On Behalf Of Marc Burick Sent: Tuesday, July 02, 2013 12:37 PM To: arslist@ARSLIST.ORG Subject

Form mode color

Hi. All of our applications are home grown and we are moving them to the web. In the RUT, Search and New/Modify screens can be set to different colors to differentiate them but I do not see that option or way to do that on the web. The only indication of the mode the screen is in on the web is

Re: Form mode color

the same colors as the user tool...do you have that hidden by chance? On Tue, Jun 11, 2013 at 9:15 AM, Marc Burick marc.bur...@prudential.com wrote: ** Hi. All of our applications are home grown and we are moving them to the web. In the RUT, Search and New/Modify screens can be set

Re: Form mode color

, the bg color leaks though the right-hand end of the Mid-tier menu bar if the browser window width exceeds the defined width of the view. Hope this is helpful. Larry On Tue, Jun 11, 2013 at 11:15 AM, Marc Burick marc.bur...@prudential.com wrote: ** Hi. All of our applications are home grown

Which sp of 7.6.4 is most stable?

Hello, We decided last year to upgrade from ARServer 7.1, patch 1 to ARServer 7.5, patch 9. Unfortunately, due to several reasons, we still have not upgraded and are now prepared to upgrade to 7.6.4, instead. Which sp version is the most stable? Any input would be appreciated. Marc

Re: Which sp of 7.6.4 is most stable?

Let me add, all of our applications are home grown, so any sp corrections for BMC applications won't affect us. Marc From: Marc Burick marc.bur...@prudential.com To: arslist@ARSLIST.ORG Date: 03/15/2012 01:24 PM Subject: Which sp of 7.6.4 is most stable? Sent by: Action Request System

Getting errors when creating a View Form

ARServer 7.1, patch 1 Admin Tool,, 7.1 patch 11 SQL 2008 We are attempting to create our first View Form, SQL database to a Oracle database, but we can not create the form. I am pretty sure our problem is the syntax of the table that I am putting in the field before I press Load. The Admin

Suggest upgrade from ARServer 7.1, patch 1 and RUT 6.0.1

Good morning...We are about to upgrade our server and user tool from ARServer 7.1, patch 1 and RUT 6.0.1. What is the recommended latest, greatest and most stable version that you would suggest. We don't necessarily need the newest version but we would like to install what is most stable to

Changing databases

Hi All, We are looking into switching from Sybase 12.5.4 to MS-SQL 2005. Currently, we are on ARSystem 7.1, patch 1. Anything special we should know above the documentation we have from Microsoft? Any suggestions/assistance is appreciated. Marc

Re: AR System 7.5

Dave, Last I heard, which was last week, is this quarter. Still, no definite date has been set. Marc Shellman, David [EMAIL PROTECTED]

DST calc's not correct between dst server site and non-dst problem site

Good afternoon. ARServer 7.1 Client 6.3 and 7.1 Sybase 12.5.4 Solaris 5.9 Has anyone run into the problem of incorrect SLA calculation's where the server site is in DST and the problem location isn't? Our server is located in NJ, and we have customer's in Hong Kong. In the US, during non-DST

Error upon server start up after 6.3 to 76.1 upgrade

ARSystem server upgrade from 6.3 to 7.1 Solaris 5.9 Sun4u Sybase 12.5.4 Anyone encounter the following error when trying to upgrade 6.3 to 7.1 on a second instance of Remedy. This second instance is our archive database and is a separate database from the primary instance. Our primary instances

Re: Error upon server start up after 6.3 to 76.1 upgrade

Ooops.. forgot to add, we have Portmapper = Yes on the primary instance and Portmapper = No on the secondary instance. Thank you Marc Burick

Re: OT: support.remedy.com

Yes...me too. As a workaround, under Resources choose Educational Services (Remedy and Magic), then choose Support. This worked for me. HTH Marc T. Dee

Re: Question: Character Field - Expand Box

If you resize that text window that open when you press the expand box, the client will remember that size in the future. The size will now apply to all text windows that are opened. HTH Marc T. Dee

Re: 7.1 Patch 001 upgrade issue

Starr, We ran into the same problem upgrading from 6.3 to 7.1. The problem was as Russ suggested, you have a duplicate Login Name in the user_cache table, not User. Run SQL to search for the duplicate and remove through SQL. Afterwards, you may need to run arcache as it seems deleting the