to identify the cause either. 30 seconds with the
right knowledge and it was fixed.
Thanks again,
Thad
On Fri, Jun 8, 2012 at 12:26 PM, RemedyAdmin ddus...@aim.com wrote:
Not even user error was the cause, but admin error. (shaking my head).
In one of the midtier that I was hitting, preference
vía, se abstenga de realizar copias del
mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de
inmediato.
P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es
necesario.
On Fri, Jun 8, 2012 at 7:46 AM, RemedyAdmin ddus...@aim.com wrote:
Meant
:
Is this a new install or something that was working and then stopped?
How many mid-tier and app servers are there?
On Jun 8, 2012, at 1:46 AM, RemedyAdmin ddus...@aim.com wrote:
Meant to say, no logging. Because the button Are gray out so you can't
click
for an action
found out where our SSO
files are deployed in web for documentation. So not to find out for portal
team where they host there files... like pulling teeth.
Thanks to all that responded.
Dee
RemedyAdmin wrote:
Installed for year at most. Working then stopped. Per websphere admins
nothing has
Help please,
Has anyone encountered this issue,
Accessible menu items grayed-out in MT and MT user logging not working
(logging screen doesnot open). The main one is the SEARCHES.
MT7.5P4
WebSphere 6.1
Oracle 11g
ARS 7.5P4
Unix 6.1
RemedyAdmin wrote:
Help please,
Has anyone encountered this issue,
Accessible menu items grayed-out in MT and MT user logging not working
(logging screen doesnot open). The main one is the SEARCHES.
MT7.5P4
WebSphere 6.1
Oracle 11g
ARS 7.5P4
Unix 6.1
http://old.nabble.com/file
Help please,
Has anyone encountered this issue,
Accessible menu items grayed-out in MT and MT user logging not working
(logging screen doesnot open). The main one is the SEARCHES.
MT7.5P4
WebSphere 6.1
Oracle 11g
ARS 7.5P4
Unix 6.1
Can anyone assist?
I have a open request with BMC; they are requesting going to version 7.5P8
to look at it. They have not seen this issue before.
RemedyAdmin wrote:
Help please,
Has anyone encountered this issue,
Accessible menu items grayed-out in MT and MT user logging
menu items for that view, saving the form,
and re-enabling them?
Jason
On Jun 7, 2012, at 5:58 PM, RemedyAdmin ddus...@aim.com wrote:
Can anyone assist?
I have a open request with BMC; they are requesting going to version
7.5P8
to look at it. They have not seen this issue
Meant to say, no logging. Because the button Are gray out so you can't click
for an action
RemedyAdmin wrote:
Yes I have tried that. This is occurring on all forms, system and custom.
Test Created new form also ( thinking old code) , but same.
I'm at a lost
There is logging
hopefully, the list can validate this...
I don't have itsm, similar upgrade of arserver, user form could find field
in view. What BMC told me, was to delete the view, run installer and it
worked. Now the view that was removed was a dormant view.
team.rem...@libero.it wrote:
Hi.
First
Hello List,
Senario, We have LRB's (Local Review Boards) for changes specific to areas.
Each of these LRBs have leads, whom send meeting invitation for change owner
to attend. I want to automate this. So,
Question: Is there away to create a meeting invite in outlook 2010 calender
from Remedy?
Additional Info,
ARS 7.5p4 and 10g on AIx 6.1
MT 7.5p4 on WebSphere 6 on Aix 6.1
RemedyAdmin wrote:
Hello List,
Senario, We have LRB's (Local Review Boards) for changes specific to
areas. Each of these LRBs have leads, whom send meeting invitation for
change owner to attend. I want
Joe, thank you for responding,
This error is for the remedy alert. Now, if related - I did check the
armonitor.conf and the setting is correct.. I further checked the
Emailenigine daemon properties file, email.sh..
Nothing - so I'm at a lost.
Joe Martin D'Souza wrote:
Dee,
Check your
User a and b are runmarco processes that each user ssh/rsh to the arserver
to execute runmarco. Now, the command, with different content are
successfully executing, but I still see these failures in log.
I do no of one specific runmarco + content that is failing. Still have
figure out why it
Thank you for the response,
All servers are unix,
Changing that variable is the debate and it's impact, But I own the arserver
so will set it, to be safe.
Additional 2hour timer on top port for 2hour,
And reduce the mt session timeout to 60 mins along with mt user preferences.
We are
Thanks Axton,
We are exploring your suggestion. But in the interim we put a timer on
firewall for ports to 2 hour, to be safe.
Same question posed to BMC, the MT controls java connection pool and we
can't. And set the Session timeout in the user preference/mt general setting
to less than
Can anyone provide a hint/how to resolve this error?
Thu Mar 1 18:07:30 2012 390603 : Contents of the Status-History field in
the flat file database are missing or invalid (ARERR 514)
--
View this message in context:
Hello List,
Senario:
Unix 6.1 Server A, current prod has ARS 7.5p4 installed on Oracle 10g local
to server. The only components are Arsystem, ARDBC, AREA, EmailEngine,
Flashboard. The mid-tier is remote. We have custom Change Management and
Service (incident) management.
Unix 6.1 Server B, new
during installation, on the GUI Existing AR System Server, enter AR
System Server Alias = HOSTNAME and NOT ALIAS.
Then to ar.conf, change
Server-Name = ALIAS
Domain-Name = company.com
Server-Connect-Name = hostname.company.com
RemedyAdmin wrote:
I'm getting the below error upon installation
Thanks Fred/Thad/Joe.
I finally called BMC; with there assistance (gotten better),
1. recreated the tablespace
2. added the permissions to aradmin
3. Ran the installer with Oracle connection and service name = servicename.
4. Demo started, plugin didnot - change port due to fw, started.
5.
to love F/W).
Thanks again Fred for responding.
RemedyAdmin wrote:
Thanks FRED,
I'm running the installer as root and root is a member dba group.
However, what I found was KA306790, which stating that the service name
cannot be fully qualified. So i'm waiting on my dba to change
Thanks FRED,
I'm running the installer as root and root is a member dba group.
However, what I found was KA306790, which stating that the service name
cannot be fully qualified. So i'm waiting on my dba to change the
tnsnames.ora and restart the listner.
Crossfingers!
Grooms, Frederick W
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