Re: Q: Dialog Windows in Midtier

Hi, Open the form in admin tool. Click on the Restore down button in the form ( inside the - and x) go the bottom end of the form. pull the resizing handle in the corner. Reduce it upto the limit you want. Then save it. The dialog window will be opened as you expected. Thanks, Thivagar Sankaran

Re: Form must have a web-alias error

. Click on the form tab in the menu and look for the Set Web Alias option. 4. Click on the Set Web alias option and input some alias name 5. Click on Save button. The issue won't come this time. :) Give a try and let me know. Thanks, RemProf On 6/13/08, Chintan Shah [EMAIL PROTECTED] wrote: ** Hello

Re: Workflow to delete records from AR System Email Messages

Hi Ravi, This should be working fine with giving the field id $1$, instead of $Request ID$. You do try that and see whether it works or not. Thanks, RemProf On 6/11/08, Ravi [EMAIL PROTECTED] wrote: Hi: I am trying to build a escalation to delete records from AR System Email Messages form

Re: Workflow to delete records from AR System Email Messages

Hi Ravi, It is the field id for Request ID field, right??? :) Thanks, RemProf On 6/11/08, Ravi [EMAIL PROTECTED] wrote: Hi: Just so that I understand, what does the $1$ mean? Thanks Ravi Remprof wrote: ** Hi Ravi, This should be working fine with giving the field id $1$, instead

Re: NULL pointer error when consuming a web service

There might be some issues with the stub generated by your client from the WSDL. Can you check that? Thanks, RemProf On 6/11/08, Frex Popo [EMAIL PROTECTED] wrote: ** Dear all, I have an ARS6.3 installed on WIN2000 OS with an Oracle9 DB. The Mid-Tier is also installed on the same

Re: CMDB - Router

. Thanks Regards, RemProf On 6/10/08, Ferreira, Frans F [EMAIL PROTECTED] wrote: ** Hey All Where would you place a Network Router in the BMC Atrium CMDB Common Data Model (CDM)? Regards Frans Ferreira

Re: CMDB 2.1 - CI Relationship Viewer Install

I too agree with Thad, Phil. I have done this in my test environment and it is working fine. Thanks, RemProf On 6/10/08, Thad K Esser [EMAIL PROTECTED] wrote: ** CMDB and Mid-tier do not need to be installed on the same server. I think all you have to do (beyond what you've already done

Re: Remedy and Automated Dispatch based on location, skills, and availability

What does it mean by Automatic Dispatch? Is it auto assignment? Just curious to know the exact requirement. regards, RemProf On 6/9/08, Burkholder, Anthony O [EMAIL PROTECTED] wrote: ** Server Info: AR Server 6.3 patch 20 AR 4.x Applications (I know, I know) Oracle 9i Unix

Re: Strange Behaviour in Tree Table

Hi Gary, In the aruser, I clicked on tools - Options and if I make aany changes or select any options and come back to the console, the Treetable looks empty... Thanks, RemProf On 6/10/08, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: ** Which options did you change? Thanks, Gary

Re: CMDB - SAN

Hi McKay, You can use the BMC_DISKDRIVE class. The BMC_DiskDrive class stores information about the capabilities and management of disk drives. A disk drive is a machine that reads data from and writes data to a disk. This class corresponds to the DMTF CIM_DiskDrive class Regards, RemProf

Re: Strange Behaviour in Tree Table

2008 06:24:44.7765 */+GMEP ARGetMultipleEntryPoints from Remedy User Do you think it might be a issue with workflow? Regards, RemProf On 6/10/08, Gary Opela (Corporate) [EMAIL PROTECTED] wrote: No, I'm talking about directory permissions to the users' home folder. Make sure they have access

Re: Reporting in AR 7.x and ITSM 7.0.2

Hi Kathy, You have to add the report in the report form and don't have to do anything else. It should work then. All the best, RemProf On 6/11/08, Kathy Morris [EMAIL PROTECTED] wrote: ** I added this categorization and when I select the run button - the report does not generate. I used

Strange Behaviour in Tree Table

: 390620 USER: dhiveen /* Fri Jun 06 2008 06:24:45.1863 */-GMEP OK I am hitting my head in the desk to resolve this. Please help me to find the cause of this strange behaviour. Thanks, RemProf ___ UNSUBSCRIBE or access ARSlist

Re: Strange Behaviour in Tree Table

Dear Listers, Did you get a chance to go through my problem below? Thanks, RemProf On 6/9/08, Remprof [EMAIL PROTECTED] wrote: Hi Listers, I have a strange problem in my customized form. I will sumarize it below: 1. Built a display only form. (To act as a console) 2. Put a tree table

Remedy custom SSO Implementation - Help needed

Hi List, I am into the process of implementing SSO. I have the architecture as below: ARS 6.3 Windows Server 2003 Web Server – Sun Apps Server Mid Tier 6.3 I wanted to create a custom SSO. When I read into the white paper from remedy, they have asked to create a java file. I created a