Timestamp in email template based notifications

Hi all, The server is located in CET timezone and we have customers globally. In the template based outgoing email notifications, timestamp shows in CET format. I want to display timestamp in GMT format instead of CET. Please let me know if this can be achieved. Regards, Robin

Re: Dynamic user-specific color coding for table field rows and columns

Thanks Charlie and Misi for your ideas. If anyone has other ideas,please share with me. Thanks Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20

Dynamic user-specific color coding for table field rows and columns

Hi all, I request your help for the following requirement. Requirement I need to provide a configuration screen to user where he can define color coding for table field rows and columns. Example,suppose a table field has 'Priority' column.In the configuration screen,provision should be

Re: Indirect reference to form field value

Hi Charlie, The operation is returning 0 value,ie failure. And, reference values are getting set correctly in the SourceFiledId and TargetFieldID. Based on my requirement I want this to be done in filter. Could you please share your code with me if you have already done this? Thanks in

Re: Indirect reference to form field value

Hi Misi and Charlie Both solutions did not work. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Indirect reference to form field value

Thanks Misi and Charlie. I will test and let you know. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Indirect reference to form field value

Hi Misi, My scenario is also the same. Using server side table looping,I am listing ID of SourceField in a column. Then based on ID, I want to set value of SourceField in another field. Please let me know how you achieved it using table looping. Regards Robin

Re: Indirect reference to form field value

Hi Fred, Application-Copy-Field-Value command works when ID of the field is given as shown below. Application-Copy-Field-Value 1300567 1300568 In my case,I cannot use hard-code value as I am implementing dynamic field value functionality. I have two fields ,Field_ID and Field_Value(ID :

Indirect reference to form field value

Hi all, I am implementing dynamic audit field functionality based on field id stored in a field. I have a field named Field_ID in Test_Form.The Field_ID stores ID of a particular field in the same form. Suppose,Field_ID has 1003456 value(which is an id of Priority field) Now, in a set field

Re: Webservice-Please share your knowledge

Thanks everyone,especially Karthick, for spending some time and helping me on this. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Read records from .xml file

Hi all, I have a requirement to read an .xml file and insert records to a remedy form. Please let me know how this can be done and prons and cons. Thanks in advance. Regards Robin ___ UNSUBSCRIBE or access ARSlist

Re: Read records from .xml file

Karthick, The server is 7.6.04, custom build(no other remedy applications). Does Atrium Integrator support with custom build application? Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Webservice-Please share your knowledge

Hi all, Please help me with webservice based solution for this requirement. Requirement 1.User performs a search on a field in Form A. 2.Remedy application pull records from an external application and display the results to the user.The search result can be many records(more than

Re: Webservice-Please share your knowledge

Thanks for the inputs. Could you please let me know your opinion on ARDBC plugin via Vendor form solution for this requirement? What are the prons and cons? Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at

Please help me

Hi, Requirement When user enters a value in a field in Remedy form and press Enter,pull matching records from an external system and display them in a table field. External System:Telecordia Granite/Oracle Additional information 1.The matching records can be many records(50-100) 2.Direct

Re: Please help me

Thanks everyone for your inputs. Ranjit, I am looking into your proposal.Thanks once again. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Entry in AR System User Preference form

Hi all, In our server,AR System user Preference form contains entries of those users who are not logging onto AR User tool via preference server option. Can you please let me know how their accounts are getting created if they are not using preference server option while logging? Regards

Re: webservice integration via middleware

Thanks Vamsi,LJ and Karthick for your replies. Out of Tibco,webmethods and custom java tool,which one is the best middleware? What are its benefits? How to implement it? How much is the approximate cost for the tool? How many days effort is required for implementing it? Regards Robin

webservice integration via middleware

Hi all, Currently, 16 external applications are integrated with our Remedy system via webservices.We are facing many transactional issues in our environment.I am thinking of introducing a middleware for addressing these issues. Do you recommend my approach? What are the pros and cons? Which

Archive records

Hi all, Can you please suggest any solution other than DB script,built-in archive or DSO for moving records from regular forms to archive type forms? Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Archive records

Hi Misi, This is the cfg file I used. source_server = 150.236.15.4 source_tcp = 7390 source_user = Demo source_password = * source_form = Test1 target_server = 150.236.15.4 target_form = AS test1 transfertype= MOVE fieldmapping= '1'='450','3'='451'

Re: EXTERNAL: Help on archiving data.

Thanks for the reply. I have two options infront of me. 1) Use DB Script 2) Use RRRchive Can you please let me know the advantages of RRRchive over DB script for archiving? Regards Robin ___ UNSUBSCRIBE or access

Re: EXTERNAL: Help on archiving data.

Thanks Misi and Jose for your reply. Misi, Changing the Filter qualification on the source form is a good idea. If I propose RRRchive as a solution for archiving,the first concern comes in everyone's mind will be the performance impact on the application server as it uses API. Can you please