Error while importing SRDs

2010-05-06 Thread Rohini Prasher
): 179 Have you faced this error, if yes, how to resolve it? Regards, Rohini Prasher DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential

Data load Template for SLM and Asset Management

2009-08-24 Thread Rohini Prasher
Hi Listers, Can anybody share SLM and Asset Management data templates with me/ can provide the link from where I can download the same. Regards, Rohini Prasher DISCLAIMER

Re: Allowing users to enter leading characters in search menu field

2009-07-13 Thread Rohini Prasher
** Unsubscribe From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Joe DeSouza [joe_rem...@yahoo.com] Sent: Monday, July 13, 2009 10:59 PM To: arslist@ARSLIST.ORG Subject: Re: Allowing users to enter leading characters in search menu field ** Never

Re: Sys Notifications - Adding Fields

2009-06-24 Thread Rohini Prasher
You have to create entry for this field in SYS:Form Field Selection.Under type Notification Message Selection . Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Scott Fluegge Sent: Wednesday

Re: SLM Met

2009-05-29 Thread Rohini Prasher
Hi Tim, You can define custom qualification for SVT with Priority 'Low'. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tim Rondeau Sent: Thursday, May 28, 2009 10:34 PM To: arslist

Re: SLM Met

2009-05-29 Thread Rohini Prasher
Create another SVT with Qualification like TR.Priority=Low and DB.Priority != $NULL$. Create a SVT group. Include, the two SVTs in the same group. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org

Re: How to disable Assignee Notification email?

2009-04-30 Thread Rohini Prasher
You can disable using SYS:Notification Messages form. Regards, Rohini Prasher -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of mike Sent: Thursday, April 30, 2009 3:45 PM To: arslist@ARSLIST.ORG Subject: How to disable

Re: Repost of a question. What do I need to do to push data from anew field on the RQC:ServiceRequestWizard to the Incident or Change form

2009-02-24 Thread Rohini Prasher
You have to create enteries for these field in Question template form, and may be in SyS form field selection. Have to create fields in Service Request form. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:arsl

Re: Assign a different start page to a user...

2009-02-24 Thread Rohini Prasher
Hi Richard, Setting Homepage in AR System User Preference also sets Homepage for user tool. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Charu Upadhyay Sent: Wednesday, February 25, 2009

Re: Login ID issues

2009-02-08 Thread Rohini Prasher
Please, check whether the records are created in user form. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roger Justice Sent: Saturday, February 07, 2009 7:03 PM To: arslist@ARSLIST.ORG

Re: Escalations in Remedy Helpdesk 5.6

2009-02-04 Thread Rohini Prasher
You can create response time service targets for this. Regards, Rohini Prasher -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Brad Terhune Sent: Wednesday, February 04, 2009 3:52 AM To: arslist@ARSLIST.ORG Subject

Re: Date Format.

2008-12-10 Thread Rohini Prasher
Thanks! Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Martin, Conny Sent: Friday, December 05, 2008 9:25 PM To: arslist@ARSLIST.ORG Subject: AW: Date Format. Hi on the server side you can do

Date Format.

2008-12-05 Thread Rohini Prasher
Can we change the default date format MM/DD/ of remedy to MMM/ DD/ . Regards, Rohini Prasher ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where

Paging

2008-11-12 Thread Rohini Prasher
Has anybody configured paging in ITSM7? Regards, Rohini Prasher DISCLAIMER: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named

Re: DataLoad Console

2008-10-23 Thread Rohini Prasher
Please check if something else is running simultaneously like EIE Job. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Kelley Sent: Thursday, October 23, 2008 2:39 AM To: arslist

Re: Delete Option

2008-10-15 Thread Rohini Prasher
You can do this in aradmin, select the required view of the form, open view properties, in menu access tab of view properties, deselect delete option. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED

Re: AD question

2008-10-14 Thread Rohini Prasher
to set status of records to Delete in people form. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Wednesday, October 15, 2008 2:14 AM To: arslist@ARSLIST.ORG Subject: Re: AD

Re: license utilization monitoring in remedy

2008-10-07 Thread Rohini Prasher
Hi Misi, Please provide your email id. Regards, Rohini Prasher -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Tuesday, October 07, 2008 5:14 PM To: arslist@ARSLIST.ORG Subject: Re: license

Pager Parameters in ITSM7

2008-10-06 Thread Rohini Prasher
Hi Listers, I am working on ITSM 7.1, and I have to configure paging service. I am not getting what does Pager Parameter Requirements actually stands for? Can anybody guide me? Regards, Rohini Prasher DISCLAIMER

Re: Pager Parameters in ITSM7

2008-10-06 Thread Rohini Prasher
Thanks! But BMC have given following options- * Email * Phone * Pin * Pin/Phone Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, October 07, 2008 11:14

Re: Plugins for vendor forms

2008-09-30 Thread Rohini Prasher
Hi Rakesh, For ITSM7 you need not to buy CROOM plug-in, inbuilt plug-in are available. I don't know whether it is same for ARS7 without ITSM. Regards, Rohini Prasher From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf

License Usage

2008-09-30 Thread Rohini Prasher
Hi Listers, I need to take out license usage report daily, reporting that who used which license. Is there any utility to do the same? Regards, Rohini Prasher DISCLAIMER

Re: Email Notifications

2008-09-18 Thread Rohini Prasher
Hope following Notes will help you  Forms Modified: o NTE:SYS-Define NT Events, NTE:CFG-Notification Events, NTE:SYS-NT Process Control, NTE:SYS-Individual NT Control, NTE:SYS-Group NT Control: Attributes for the field “Notification Event” will be modified to include new notification

Re: active link fire condition..

2008-09-18 Thread Rohini Prasher
You can use the keyword VUI in Run if Qualification of active link. Rohini -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of priyanka_sareen Sent: Friday, September 19, 2008 10:26 AM To: arslist@ARSLIST.ORG Subject: active

Re: ITSM 7.0.3 - Incident Management Issue

2008-09-17 Thread Rohini Prasher
No there is no such escalation. Do you have requester console or SRM, may be user has cancelled it from there. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chowdhury, Tauf Sent: Wednesday, September 17, 2008 7:22 PM

Re: Find issues from days past

2008-08-28 Thread Rohini Prasher
Hi Randy, You have to convert 1 or 7 to seconds like 1*24*60*60 or 7*60*60. Rohini From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Randy Simon Sent: Thursday, August 28, 2008 6:15 PM To: arslist@ARSLIST.ORG Subject:

Re: Find issues from days past

2008-08-28 Thread Rohini Prasher
- Sun. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rohini Prasher Sent: Thursday, August 28, 2008 8:53 AM To: arslist@ARSLIST.ORG Subject: Re: Find issues from days past Hi Randy, You have to convert 1 or 7 to seconds