On Behalf of Permissions Error

2012-08-08 Thread Shawn Rosenberry
Remedy AR System Read license can act on-behalf-of another individual, group, or company. . This would lead me to believe it should still work with SRM even though users without write licenses can not normally update a record in a form. Has anyone else seen this issue? Regards, Shawn Rosenberry

Write Access Permissions Error Submitting SRM On Behalf Of

2012-08-07 Thread Shawn Rosenberry
Remedy AR System Read license can act on-behalf-of another individual, group, or company. . This would lead me to believe it should still work with SRM even though users without write licenses can not normally update a record in a form. Has anyone else seen this issue? Regards, Shawn Rosenberry

Re: SRM Data Visualization Module

2012-07-26 Thread Shawn Rosenberry
this as well and plan on making some more changes to the SRM look and feel in the future. Regards, Shawn Rosenberry Senior Remedy Developer Lyondellbasell Hi Shawn, Can you provide more detail for this change Like whatis the gif file name what was the change. Only Gif was changed or CSS or Jar

Re: SRM Data Visualization Module

2012-07-25 Thread Shawn Rosenberry
://www.missingpiecessoftware.com/ ** ** ** ** ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Shawn Rosenberry *Sent:* 24 July 2012 18:01 *To:* arslist@ARSLIST.ORG *Subject:* SRM Data Visualization Module ** ** ** Hi List

SRM Data Visualization Module

2012-07-24 Thread Shawn Rosenberry
suggestions anyone has. Regards, Shawn Rosenberry Senior Remedy Developer Lyondellbasell ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

LDAP and BMC Analytics

2009-05-12 Thread Shawn Rosenberry
Hi all, We ran into a number of issues with LDAP configuration for Analytics 2.5 with BusinessObjects XI Release 3 and I thought I would post the resolutions in case anyone else runs into similar problems. I hope it helps :-) Regards, Shawn Rosenberry RSP RAC Initial ConfigurationQuestions

OT: Friday Humor

2008-02-01 Thread Shawn Rosenberry
Here is one for all those football fans getting ready for the big event on Sunday. Enjoy!! Four Quarterbacks go to Heaven God asks Eli Manninghttp://www.nfl.com/players/elimanning/profile?id=MAN473170first: What do you believe? Manning thinks long and hard, looks God in His awesome eye, and

Re: Remedy Skilled Professionals

2007-07-31 Thread Shawn Rosenberry
One here and I also passed the Lenny Warren's RAC test with L.J. last year. Shawn On 7/31/07, Bruce Scott [EMAIL PROTECTED] wrote: I'm one. -Original Message- From: Action Request System discussion list(ARSList) on behalf of Scott Ames Sent: Tue 7/31/2007 8:00

Re: ARERR 9093

2007-06-26 Thread Shawn Rosenberry
Claire, Its been a while but shouldn't the entry read Suppress-Error: 9093? Regards, Shawn On 6/26/07, Sanford, Claire [EMAIL PROTECTED] wrote: Is there any way to stop this from filling up my arerror.log ??? 390620 : User is currently connected from another machine (ARERR 9093) I tried

Re: BMC Atrium CMDB Costs?

2007-06-15 Thread Shawn Rosenberry
That still doesn't make business sense to me. Why would you ever purchase the BMC Atrium standalone at that price when you could purchase Service Desk at a fraction of the cost and have the BMC Atrium included. You wouldn't even have to use Service Desk if you didn't want to, have your CMDB and

Re: BMC Atrium CMDB Costs?

2007-06-15 Thread Shawn Rosenberry
. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Shawn Rosenberry *Sent:* Friday, June 15, 2007 9:33 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC Atrium CMDB Costs? ** OK, let me clarify that statement. You could purchase Service Desk

Re: BMC Rant

2007-06-13 Thread Shawn Rosenberry
point for me. I was dumbstruck and totally shocked when I was informed that the reason for the delay was a BMC reorganization that resulted in the two license experts being let go by BMC!! What kind of change management is that? Shawn Rosenberry RSP and former RAC On 6/12/07, Susan Palmer [EMAIL

Re: BMC Rant

2007-06-13 Thread Shawn Rosenberry
. Shawn Rosenberry RSP and former RAC On 6/13/07, Howard Richter [EMAIL PROTECTED] wrote: ** Guys and Girls, After working for Remedy, then Peregrine and then BMC and watched the loss of customer responsiveness, personnel and knowledge, I could not see using BMC/Remedy support as a first line

OT: BMC Rant

2007-06-12 Thread Shawn Rosenberry
what a great product Remedy is and what it can do for their company. While it is still possible to tell customers that Remedy is a great product I find myself more and more reluctant to tell them that they can expect first class support once they have it. Regards, Shawn Rosenberry RSP

Re: Remedy Integration With Team Foundation Server

2007-04-10 Thread Shawn Rosenberry
but from what you're saying I think web services would be the way to go. I'll let you know what we decide. Thanks again, Shawn Shawn Rosenberry RSP (Contractor) Senior Applications Developer, TechTeam ORS National Institutes of Health On 4/9/07, Roney Samuel Varghese [EMAIL PROTECTED] wrote

Re: Roles

2007-04-10 Thread Shawn Rosenberry
The concept of roles were introduced in ARS 6; however, they weren't used in out of the box applications such as Service Desk until version 7. On 4/10/07, L. J. Head [EMAIL PROTECTED] wrote: ** NoI'm running Deployable Applications in 6.3I'm pretty sure they exist in 6.0 as well...but

Remedy Integration With Team Foundation Server

2007-04-05 Thread Shawn Rosenberry
Does anyone have any experience with integrating Remedy with Team Foundation Server? If not, has anyone heard of integrating them? I would appreciate all thoughts. Regards, Shawn Rosenberry RSP (Contractor) Senior Applications Developer, TechTeam National Institutes of Health

Re: Who's in charge of support at BMC? (U)

2007-03-15 Thread Shawn Rosenberry
and complaints. Sadly it seems that instead of improving, things have only gotten worse. I seriously hope that BMC takes note of the complaints from the ARS list and takes another look at their current support policies before its too late. Shawn Rosenberry RSP On 3/15/07, Rick Cook [EMAIL PROTECTED