MYIT 2.1 -Administrator console Error

2014-09-28 Thread Sonwane, Subhash
Hi All, I have installed MYIT 2.1 but facing some strange issue while opening Administrator console whereas other two console are working fine. [MYIT2.1Administrator console Error.JPG]' This one redirect from http://localhost:9090/console/home.jsf to

Re: BMC Virtual Agent Integretion with Incident Management

2014-09-09 Thread Sonwane, Subhash
Please share the BMC Virtual agent and ITSM version? Regards, Subhash Sonwane Mobile: +91 - 9860340274 E-mail: ssonw...@columnit.commailto:ssonw...@columnit.com Column Technologies | BMC Software Worldwide Top Solution Partner 301 / 302 Corporate Plaza, Senapati Bapat Road | Pune, 411016 |

Re: BMC Virtual Agent Integretion with Incident Management

2014-09-09 Thread Sonwane, Subhash
is 8.0.00 . Regards, Loki | From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sonwane, Subhash Sent: 09 September 2014 06:53 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: BMC Virtual Agent Integretion with Incident Management ** Please share

Re: SLM+Problem integration in ARS7604

2014-06-01 Thread Sonwane, Subhash
Yes , you need to manually add the SLM tab. Regards, Subhash Sonwane Mobile: +91 – 9860340274 E-mail: ssonw...@columnit.commailto:ssonw...@columnit.com Column Technologies | BMC Software Worldwide Top Solution Partner 301 / 302 Corporate Plaza, Senapati Bapat Road | Pune, 411016 |

BMC Drift Management - Auto Incident Creation Issue

2014-03-18 Thread Sonwane, Subhash
Hi Team, Just want to know why Incident Number =DSM used here. This is causing Violation of index issue [https://communities.bmc.com/servlet/JiveServlet/downloadImage/2-411538-63769/pastedImage_0.png] Regards, Subhash Sonwane Mobile: +91 - 9860340274 E-mail:

Re: 8.1 RBE Documentation

2014-02-17 Thread Sonwane, Subhash
Hi , Please find below information for Troubleshooting RBE, hope it will help you BMC Rule Based Email (RBE) - Troubleshooting * AR Email Engine is installed and the service is running * Integration between Inbound Email and AR System Email is installed ( lookup