Sorry for not reviewing the previous posts. I want to confirm that 'you can
send attachments to Remedy via a web service in a base64Binary format *only*
'?
Please let me know, thanks,
Subash Biswas
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You can use Remedy via Citrix on the iPad, I have used both the WUT
and IE (MT) via Citrix.
On a side note you can have Remote Desktop Connection added to your
Citrix Applications that enables RDP from an iPad.
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Misi/List:
Is it possible to post user comments against the Remedy error
messages? While most error messages are self-explanatory some can
stand further clarification/scenarios.
Just a thought,
Subash Biswas
Donald:
We have an integration with HP OpenView Service Manger & Release
Control into Remedy Change, Asset & HPD modules. But we are a custom
shop and had to use external code to get the two environments to
talk.
Please feel free to contact me offline if you have specific questions,
thank
Jiang:
Looking at the wsdl definition it seems like the attachment is defined
as an array with DataHandler type. I do not think you can map an array
type to an attachment field (base64binary; see page 113 Integrating
guide)
hth,
Subash
__
Huiqing:
It sounds like the doc file creation & email as an attachment can be
taken to the back-end. If yes you can use ASP/PHP or any other
language of choice to create the doc file at a shared location and
have it emailed as an attachment.
Please feel free to contact me offline if you need furth
Tristan:
Some basic questions:
Can you view the wsdl http://localhost:8085/arsys/WSDL/public/trirop/WSTest
on IE7? Public visible access?
Are your AR Server and MT on the Win 7 machine?
Also is your Tomcat port 8085 after the re-install?
Have you turned the plugin logs on? (Fine +)
hth,
Subash
well.
Cheers,
-Subash Biswas
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http://www.xmethods.net/ve2/Directory.po
The above URL has a bunch of web services posted, most of them are
still accessible including the Zip Code look up service.
-Subash Biswas
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Roger:
Are you implementing the web service on top of HPD, CHG, AST..? If yes
I would recommend using an intermediate layer in between; like a temp
table that your external client (.NET web page) has access to.
One time a bug in external (consumer) code generated over 3K entries
in the temp table i
Sachin:
You will need to enable Plugin log and set to either Finest or All and
make suitable changes for the Unix environment.
Run the arplugin in manual mode.
cmd/navigate to install dir
key in arplugin -m
Before you do the above please make sure you have the path to jvm.
I found out that the Midtier 7.5.0 works just fine on my BB 8310 Curve
(OS4.5). Not sure about MT7.1.0 but I know MT 7.0.1 is not accessible
on the same BB browser.
-Subash
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Three guys die and go to heaven. St. Peter says "Listen - we're having
a really busy century, so we need to manage admissions tightly. Right
now we can only admit people who have died in horrible fashions, and
those who have died in a more mundane way will have to wait in limbo,
and it could take a
You can always try the ARUtilities (free for trial) and generate a csv
of Field Labels/IDs along with other attributes
-Subash
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You can search the list for Notepad plus plus plugin that lets you
easily read/modify the .def files. You will need to edit entire
blocks.
begin active link
...
end
hth,
-Subash
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I have seen this behavior for FF3.5 & IE8 especially if InPrivate
browsing is enabled. We are on ARS 7.0.1 & Win XP clients
Subash Biswas
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Zainub:
I think there is a way to do this via OLE, you can always use a batch
file to search for Outlook.exe
if exist "C:\Program Files\Microsoft Office 2003\OFFICE11\OUTLOOK.EXE"
goto 2003
if exist "C:\Program Files\Microsoft Office 2000\OFFICE10\OUTLOOK.EXE"
goto 2000
if exist "C:\Program Files\
lder
hth,
Subash Biswas
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Joe/John/LJ/List:
XML or .def is purely a matter of preference. The notepad++ def viewer
plugin makes it extremely easy to view/edit a def file. I exported the
same filter into either formats and found that the .xml had 255 lines
as opposed to the .def 58 lines.
-Subash
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have any
questions, thanks,
Subash Biswas
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If you want to take it one step further you can actually set up a URL
and let people run/download it at their own choice via the midtier.
Here are the steps:
1. you can create an attachment pool and embed the batch file into it
2. PERFORM-ACTION-OPEN-ATTACHMENT can be used to open and
run the atta
Aeroprise and Vettro V-360 are both products worth attention. You can
also develop a similar home grown interface either with C# or the RIM
Java API.
Subash
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Pl
You can also use
cmd /c copy /-Y "c:\text.txt" "c:\text2.txt"
the cmd.exe should be already in the default path setting; so you can
use cmd directly; the (/-Y) switch adds a prompt to the copy function.
If ignored the copy function will overwrite the existing file or
create a new one with the name
We recently ran into the issue of arrays in a web service which ARS
cannot consume as is. The web service is WCF compliant and written in
C#.NET. Architecture was not willing to change the array type to
string; so as an alternative I generated the SOAP Request via workflow
and consumed the web serv
Misi:
We had a similar issue where NULL values returned from the AR Web
Service that caused errors like 'Object reference not set to an
instance of an object.' To bypass that we came up with default
dateTime/integer values(like 1975-01-01T00:00:00-05:00) which the .NET
code would ignore. This will
Kevin:
The customqual passes the qualification to the FB on the event
specified by the Active Link as is. The best way to achieve this is to
set your date/time values into a temp field and then use the tempField
in the customqual.
Subash
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I am trying to use Basic Authentication to consume an external web
service. I have tried using the username and password in the Basic
Authentication section of a Filter/ESC and also setting it in Web
Service Setting section of the Mid Tier Configuration; also tried a
combination of both.
The plug-i
Michael:
Check on the permissions on the Flashboard, FB Variable & also the
data visualization field. If the FB is visible in the Admin tool it
should be visible in the WUT & Midtier.
Are you using any dynamic qualification for the FB variable?
Subash
I have been using Notepad++ for quite a while now, freeware and one
stop shop.
http://notepad-plus.sourceforge.net/uk/site.htm
-Subash
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