Re: Unable to Integrate ClearCase with Remedy

Need to make sure that the client machine (where you are running the Admin tool from) has the CC Client loaded. Doug From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, June 13, 2007 10:22 AM

Re: Workflow Explorer

I understand that Remedy kicked off the sync database function on an ITSM 7.X system prior to releasing the Application Suite last year. They are still waiting for it to complete :) Doug -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]

Re: BMC Rant

Shawn, Well put. Having worked in the Remedy world for over 10 years I can not agree with you more. Hope BMC is listening. Doug Tanner RSP former RAC From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of

Re: Support Contracts and Escalations and Case Creations A la carte

Sounds like a BMC induced self fulfilling prophecy (Increase revenue in more ways than one) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Thursday, June 07, 2007 2:43 PM To: arslist@ARSLIST.ORG

Re: Looking for feedback on SourceSafe

. On 6/5/07, Tanner, Doug [EMAIL PROTECTED] wrote: Well for what it is worth, ClearCase is not much (if any) better Doug ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are DISCLAIMER

Re: Looking for feedback on SourceSafe

Well for what it is worth, ClearCase is not much (if any) better Doug -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wacholz, Jeanette (Jenni) Sent: Tuesday, June 05, 2007 1:45 PM To: arslist@ARSLIST.ORG Subject: Re: Looking

Re: ITSM 7 customizations

My 2 cents ITSM 7.x is Way too heavy. There is of course much great functionality in this Suite (not to be confused with Sweet). A lot of this data driven approach has been implemented by us (Consultants/Contractors/Customers) over the years. So Remedy snagged the functionality and included

OT:Administrator/Developer - Charlotte, NC

Mid-level Developer wanted to join our Remedy Team in Charlotte, NC. Email me off the list at [EMAIL PROTECTED] Thanks, Doug DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this

OT: CRUG Update - Charlotte NC - Thursday April 26th

All, Reminder we are holding our CRUG meeting on Thursday April the 26th from Noon - 4:00 PM. Location is Compass Group, NAD 2400 Yorkmont Road Charlotte, NC 28217 Doug's Cell 704-453-1906 Wayne Carter of BMC will be presenting Full Cycle Change Management!

OT:(CRUG) Carolina(s) Remedy User Group - Charlotte, NC 4/26/07

All, Reminder we are holding our upcoming meeting on Thursday April the 26th from Noon - 4:00 PM. Location is Compass Group, NAD 2400 Yorkmont Road Charlotte, NC 28217 Doug's Cell 704-453-1906 Wayne Carter of BMC will be presenting Full Cycle Change Management!

Re: AR System Email Messages

There are a few ways to do, but there is a hidden field that has the mailbox ID (GUID). Doug From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Cupp, Michael E Jr. CTR USAF AFRL/SNOD Sent: Wednesday, March 21, 2007 2:47

Re: Remedy 6.3 Slow Searches

Gene, Most of this issue is caused by the Requesters Cases (Table). You may wish to exclude that User Requester from the table field refresh. Or change it to something like the below Doug Tanner Senior Developer Remedy Skilled Professional (RSP) Former RAC (704)

OT:CRUG - Carolina's Remedy User Group

Just wanted to let interested parties know that we held our first meeting (1/25/07)! Our next meeting is schedule for 4/26/2007, if you are not currently on our mailing list or need additional information; please email me directly at [EMAIL PROTECTED] Thanks, Doug Doug Tanner Senior

OT:CRUG - Charlotte, NC 1/25/2007

CRUG to be held in Charlotte on Thursday 1/25/2007 @ 12:00 PM - 3:00 PM Compass Group 2400 Yorkmont Road Charlotte, NC 28217 Any questions, please email me off the list @ [EMAIL PROTECTED] Thanks, Doug Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704)

ClearCase

Anyone out there integrated ClearCase (Rational) with Remedy version 6.x? Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND

Re: Issues after new schema implementation enhancements

Eric, Some additional ideas come to mind 1. Could be some funky active links - did you create/modify AL's for the enhance form? If so disable them 2. I have also seen weird things (like this) happen if there is a table field on the form that

ARDBC Plug-In for MS Access

Anyone have information on an available ARDBC Plug-in for Remedy (View Form) ? Thanks, Doug Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is

Re: ARDBC Plug-In for MS Access

create a database link via the OLE-DB interface. Then you can use a simple view form and query against the Access table. Tim Widowfield http://www.widowfield.com - Original Message From: Tanner, Doug [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, December 20, 2006 2:48:32 PM

Re: Identify which filter created a notification

FYI: One of my tricks is to include a unique description on the Organization line within the filter (2nd Tab on the Notify action) Example: Respond to Requester - Ticket Created Then I assure I track these Unique Descriptions to the exact filter name This is a very powerful feature, as I can

Re: Question on license

Yes indeed a Filter can Set Field on field 2 during submit, this may just be setting it (if no default or field value is present) or over writing it if earlier workflow has set it to a given value. This is by design, the submitter locked function, only comes into play on modify. I have used this

OT:Reporting Input Needed

List, Anyone using Cognos or Actuate as an enterprise reporting tool for Remedy. Looking for opinions and recommendations, feel free to email me off the list @ [EMAIL PROTECTED] Thanks in Advance Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178

OT:Local Remedy User Group - Charlotte NC

** Wondering if there is a local Remedy User Group in my neck of the woods? Thanks, Doug Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is

OT:Doug Tanner

** Just wanted to pass along my new contact information and to let everyone know where I landed. Thanks, Doug Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named

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