Re: How can add a task or group task using a Interface Create???

2012-03-28 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
template instance id. But I used this for the new change create, and I don't know if this would work for the existing change. Regards, Dmitry Baryshnikov On Tue, Mar 27, 2012 at 9:10 PM, VARGAS, JESUS EMILIO (JESUS EMILIO) jesus_emilio.var...@alcatel-lucent.commailto:jesus_emilio.var...@alcatel

How can add a task or group task using a Interface Create???

2012-03-27 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Hi ARListers I'm working in add a task or group of tasks using a CHG:ChangeInterface form, for a RFC existing, I would like to know if is possible?, if exist an other best way to do it?, how to do it? or any guide or list of steps about this. Thanks in advance for your help. Regards. J.

Mid tier - failed to add attachment

2012-02-27 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Hi ARList. We have a recurrently issue when we are trying to attach any kind of file via WEB (Internet Explorer, Firefox, etc..) the message is failed to add attachment we did the flush cache, clear the cookies and cache for the web browser but still the issue, we need to restart the tomcat

Re: Mid tier - failed to add attachment

2012-02-27 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Of VARGAS, JESUS EMILIO (JESUS EMILIO) Sent: Monday, February 27, 2012 10:37 AM To: arslist@ARSLIST.ORG Subject: Mid tier - failed to add attachment ** Hi ARList. We have a recurrently issue when we are trying to attach any kind of file via WEB (Internet Explorer, Firefox, etc..) the message

How to know the ITSM and Patch Level instaled?

2012-01-12 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Hi All I'm cheking a new Remedy environment and i don't remember the name form where can I check the ITSM version and patch level installed, Some one can share my the name form where can confirm the ITSM Version and patch level? Best Regards. Emilio Vargas

Re: How to know the ITSM and Patch Level instaled?

2012-01-12 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
and Patch Level instaled? ** It's SHR:Application Properties On Thu, Jan 12, 2012 at 10:13 AM, VARGAS, JESUS EMILIO (JESUS EMILIO) jesus_emilio.var...@alcatel-lucent.commailto:jesus_emilio.var...@alcatel-lucent.com wrote: ** Hi All I'm cheking a new Remedy environment and i don't remember the name

Re: Component ARS 42I

2012-01-10 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Sent: Lunes, 09 de Enero de 2012 07:27 p.m. To: arslist@ARSLIST.ORG Subject: Re: Component ARS 42I ** I believe that was James Croom at http://www.croomconsulting.com/default.asp On Mon, Jan 9, 2012 at 6:30 PM, VARGAS, JESUS EMILIO (JESUS EMILIO) jesus_emilio.var...@alcatel

Component ARS 42I

2012-01-09 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Hi All Few years ago I worked with the ARS 42I component making an interface between an ASP Application and Remedy 6.3. The ASP application is in Windows 2000 and IIS 6 and now I'm trying to upgrade to Windows 2008 and IIS 7 whit the same Remedy version, but I found several errors. Some of

Re: How do I force a filter to only happen after save? i.e. phase 3 ....

2011-12-19 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Hi Sean To avoid the filter jump the phases, the correct syntaxis for the filter is `! no ~! Regards. J. Emilio Vargas From: Garrison, Sean (Norcross) [mailto:sean.garri...@fiserv.com] Sent: December 16, 2011 3:14 PM Subject: How do I force a filter to only happen after save? i.e. phase 3

Re: Approval Engine: Threads

2011-12-07 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Engineer 2 | Development Services | jcpenney . www.jcp.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of VARGAS, JESUS EMILIO (JESUS EMILIO) Sent: Wednesday, December 07, 2011 12:21 PM To: arslist@ARSLIST.ORG Subject: Re

Approval Engine: Threads

2011-12-06 Thread VARGAS, JESUS EMILIO (JESUS EMILIO)
Hi ALL I have an issue with the Approval Engine, some times the Server is freeze and I need to stop and start the ARS Service. I was checking the BMC KB and the Documentation and they recommend managing the Queues and Threads. I would like to know what is the Min a Max setting Recommendation