Looking for new position

All, I am looking for a new position in Remedy leadership or training. Below is my information: Summary of Qualifications: • Skilled IT Manager with a total of 10 years of experience with teams ranging in size from 10 to 20+ • 10 years of ITIL process implementation • IT

Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change)

Jennifer, Can you send me a copy as well? Thank you, On Mon, May 23, 2011 at 4:20 PM, Meyer, Jennifer L wrote: > ** > > I’m so glad that so many people are able to benefit from it. I found that > making it really clarified the ITIL process for me. > > > > Jennifer Meyer > > Remedy Technical Su

Re: Anyone up for a MWRUG get together?

Hey Matt, I would be interested in attending a MWRUG meeting. On Fri, Apr 22, 2011 at 11:32 AM, Matt Reinfeldt wrote: > ** > > Folks, > > > > I've had to migrate the RemedyUserGroups.com website to a new host, so I > took the opportunity to revamp the site a little bit... :-) > > > > I've only g

Re: Service Request Management Portal best practices

Best thing to do is bring in a human factors expert. They are trained in interface standards. On Aug 16, 2010 2:52 PM, "remedy lee" wrote: I wouldn't mind this too. We are on SRM 2.1 and our users also complain. the SRM user interface is not that friendly and the performance isn't that great e

Converting 7.5 to Web

All: I would like to know if anyone has upgraded from 6.3 Custom Apps to 7.x Custom Apps and done a conversion of all desk top applictions to all web apps in conjunction with the upgrade. I would like to know how long it took and the level of diffuculty. Thanks,

Calculating Average Response time

All: I have been asked to see if there is a way to capture an average response time for a production Remedy 6.3 application. The response time considered is from the client and web perspective. I would like to calaculate daily how long it takes to login, and transaction response times on an on g

Has anyone used ClearCase SCM tool with Remedy

Hello listers, I wanted to know if anyone has or is currently using Clear Case as a SCM tool with Remedy 6.3 or any other Remedy version? If you are or have what has your experience been with it? Thanks, ___ UNSUBSCRIBE

7.1 mid-tier

Has anyone run the 7.1 mid-tier pointed to a 6.3 ARS server? If so what type of problems have you had with it? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where

Fwd: JOB: US Cellular seeking Senior & Mid Level

US Cellular is seeking a Remedy Developer in Chicago, IL. We are looking for Local candidates only. This is a full time permanent position. To Apply: http://seeker.dice.com/jobsearch/servlet/JobSearch? op=302&dockey=xml/5/6/[EMAIL PROTECTED]&source=1 9&FREE_TEXT=Remedy+Application+Developer&rating

JOB: US Cellular seeking Senior & Mid Level

US Cellular is seeking a Remedy Developer in Chicago, IL. We are looking for Local candidates only. This is a full time permanent position. To Apply: * http://seeker.dice.com/jobsearch/servlet/JobSearch?op=302&dockey=xml/5/6/[EMAIL PROTECTED]&source=19&FREE_TEXT=Remedy+Application+Developer&rati

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___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

JOB: US Cellular seeking Senior & Mid Level

US Cellular is seeking a Remedy Developer in Chicago, IL. We are looking for Local candidates only. This is a full time permanent position. To Apply: *http://seeker.dice.com/jobsearch/servlet/JobSearch* ? op=302&dockey=xml/5/6/[EMAIL PROTECTED