Run process to open FORM on second server

2012-01-17 Thread remedy arlist
Hi ARSlist users, *BackGround*: Have a Prod app and Rpt server. SQL level replication is enabled to replicate data b/w the 2 in real time. ARADMIN access is disabled on RPT to avoid users updating records. *Issue:* Users are performing free text searches on Notes field, Resolution and summary

Reg: Data Comparison

2007-11-15 Thread remedy arlist
Hi List, My client is facing a bit of configuration data mismatch issue. As we have Remedy Process Engine installed, we have loads of configuration that is done which runs the workflow. Every time we move the configuration data from Dev to UAT or UAT to Pre Prod, business team has

Instance ID

2007-09-10 Thread remedy arlist
Hi Arlist, I have ARS 6.03 installed on SQL 2000. Some of the instance Id's produced by Remedy inclueds characters like '[' (ex: SH00110A5FEA769fTbRgY[X4QgbTsG) which are unable to be resolved by SQL 2000. Please let me know if i can restrict the system to generate instance ID independent of '['

Instance ID

2007-09-10 Thread remedy arlist
Hi Arlist, I have ARS 6.03 installed on SQL 2000. Some of the instance Id's produced by Remedy inclueds characters like '[' (ex: SH00110A5FEA769fTbRgY[X4QgbTsG) which are unable to be resolved by SQL 2000. Please let me know if i can restrict the system to generate instance ID independent of '['

Reg: Deletion of Cases

2007-08-22 Thread remedy arlist
Hi List. We are using Remedy Customer Service product 6.0. I am required to delete cases older then a specific date using a escalation. But i am not able to get it working. The Escalation has the below mentioned SQL statement. DELETE * from SPRT_Issue where Issue_ID = 'CASE1234'

Re: Deletion of Cases

2007-08-22 Thread remedy arlist
for CleanUpForm1 shoud be: ( 'Create Date' + (((30 * 24) * 100) * 60)) = $TIMESTAMP$ Best regards, Daniel -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *remedy arlist *Sent:* Wednesday, August 22, 2007 11:37 AM

Re: Is there a way to logoff users if logged in and did not use the system for more than an hour

2007-08-22 Thread remedy arlist
Could you help me to understand where and how you confirgured this.(1 Hr lockout). I am also looking out for something like this AV On 8/22/07, Syed Basith (sbasith) [EMAIL PROTECTED] wrote: Hi all, We have some issues with the Floating License and the want the users to be logged of from

Re: Reg: Deletion of Cases

2007-08-22 Thread remedy arlist
that does a Run Process with the command line syntax being: Application-Delete-Entry *form_name* *entry_ID* Marc Simmons On 8/22/07, remedy arlist [EMAIL PROTECTED] wrote: ** Hi List. We are using Remedy Customer Service product 6.0. I am required to delete cases older