Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-06-03 Thread Guillaume Rheault
discussion list(ARSList) [arsl...@arslist.org] on behalf of Martinez, Marcelo A [marc...@cpchem.com] Sent: Tuesday, May 18, 2010 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Change issues Classification > "Timing" "Timing Reason" etc. ** Enslin, You must first

Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-19 Thread Ramey, Anne
System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Enslin Van Blerk - MWEB Sent: Wednesday, May 19, 2010 9:25 AM To: arslist@ARSLIST.ORG Subject: Re: Change issues Classification > "Timing" "Timing Reason" etc. ** Hi Thanks to all who replie

Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-19 Thread Enslin Van Blerk - MWEB
? Regards Enslin van Blerk From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mueller, Doug Sent: 19 May 2010 02:02 PM To: arslist@ARSLIST.ORG Subject: Re: Change issues Classification > "Timing" "T

Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-19 Thread Mueller, Doug
Cook Sent: Tuesday, May 18, 2010 8:20 AM To: arslist@ARSLIST.ORG Subject: Re: **** Change issues Classification > "Timing" "Timing Reason" etc. ** My first impression was that your company is attempting to use non-ITIL processes in an ITIL software package. That will cause

Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-18 Thread Martinez, Marcelo A
st.org] On Behalf Of Rick Cook Sent: Tuesday, May 18, 2010 10:20 AM To: arslist@ARSLIST.ORG Subject: Re: **** Change issues Classification > "Timing" "Timing Reason" etc. ** My first impression was that your company is attempting to use non-ITIL processes in an ITIL

Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-18 Thread Rick Cook
My first impression was that your company is attempting to use non-ITIL processes in an ITIL software package. That will cause problems similar to what you are seeing. Could I suggest that you attempt to get your people to use the proper process, rather than tweak the software to enforce an impro

Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-18 Thread Rick Cook
* Tuesday, May 18, 2010 10:35 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Change issues Classification > "Timing" "Timing > Reason" etc. > > > > ** > > Hi > > > > I require your assistance please. I don’t really work with the Chang

Re: ******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-18 Thread Ramey, Anne
om: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Enslin Van Blerk - MWEB Sent: Tuesday, May 18, 2010 10:35 AM To: arslist@ARSLIST.ORG Subject: **** Change issues Classification > "Timing" "Timing Reason" etc. ** Hi I require your

******** Change issues Classification > "Timing" "Timing Reason" etc.

2010-05-18 Thread Enslin Van Blerk - MWEB
Hi I require your assistance please. I don't really work with the Change management module thus I am a bit in the dark here, asking this question. We have occasions where people will do a change in production and then 3hours later, they want to log the change and resolve it etc. According to w