Re: [ADV] ARSmarts, the Swiss knife for the Remedy technicians.

2015-01-30 Thread Support
Hi LJ, Yes, it will. In the Search screen, Fields tab, just check /Table Qualification/, and ARSmarts will search there as well. An I forgot to mention, but when searching, you can restrict your search to Enabled workflow, for example, to get only relevant answers. On 30/01/2015 16:04, LJ

Re: [ADV] ARSmarts, the Swiss knife for the Remedy technicians.

2015-01-30 Thread Support
Hello List, As I said in my previous email, here are a couple of examples that show how ARSmarts can save you time. I realize it became quite long, but I hope it is detailed enough. Don't hesitate to ask questions or give feedback. _*Example 1*_: find a Display-Only Character field that I

Re: [ADV] ARSmarts, the Swiss knife for the Remedy technicians.

2015-01-30 Thread LJ LongWing
Just out of curiosity, in Example #2, does ARSmarts also look for table fields that might use the field in a qualification? On Fri, Jan 30, 2015 at 7:56 AM, Support supp...@arsmarts.com wrote: ** Hello List, As I said in my previous email, here are a couple of examples that show how

Re: [ADV] ARSmarts, the Swiss knife for the Remedy technicians.

2015-01-28 Thread Support
Hi Jason, thanks for biting :-) :-) . I apologize if I offended some of you. It's just that I was so glad that ARSmarts could be so useful to its users. Furthermore, I don't have much details about what the customer did, unfortunately. That being said, I would be glad to share with the

Re: [ADV] ARSmarts, the Swiss knife for the Remedy technicians.

2015-01-27 Thread Jason Miller
Ok Kaïs, you opened the door so I'll bite :) The email doesn't say what functionality of ARSmarts helped save so much time. I could easily say something like it use to take 10 minutes for my car to get to the end of the block but now my car can take me to the end of the block in 30 seconds;

[ADV] ARSmarts, the Swiss knife for the Remedy technicians.

2015-01-27 Thread Support
Hello List, I was asking to a customer what they do with ARSmarts, what functionality they find the most interesting, . and I would like to share some of his answer with you :-) ... /... there was an issue in pilot testing. It took me maybe 2 minutes to find it with ARSmarts, while it