Re: 8.1 RBE Documentation

2014-02-18 Thread Pierson, Shawn
invaluable. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sonwane, Subhash Sent: Tuesday, February 18, 2014 1:32 AM To: arslist@ARSLIST.ORG Subject: Re: 8.1 RBE Documentation ** Hi , Please

8.1 RBE Documentation

2014-02-17 Thread Pierson, Shawn
So we've been on 8.1 for a few weeks now (I should post an update to the Mid Tier issues thread, it's mostly working for me now.) We ripped out our fully-functional custom email processing code to use the Rules Based Email stuff that was added in 8.1. It seems to work most of the time, but

Re: 8.1 RBE Documentation

2014-02-17 Thread Susan Palmer
Hi Shawn, Is this RBE something that is ITSM? We're on 8.1 and I do not find anything looking like RBE. What is the form name? Thanks, Susan On Mon, Feb 17, 2014 at 8:54 AM, Pierson, Shawn shawn.pier...@energytransfer.com wrote: ** So we've been on 8.1 for a few weeks now (I should

Re: 8.1 RBE Documentation

2014-02-17 Thread Pierson, Shawn
Of Susan Palmer Sent: Monday, February 17, 2014 11:01 AM To: arslist@ARSLIST.ORG Subject: Re: 8.1 RBE Documentation ** Hi Shawn, Is this RBE something that is ITSM? We're on 8.1 and I do not find anything looking like RBE. What is the form name? Thanks, Susan On Mon, Feb 17, 2014 at 8:54 AM

Re: 8.1 RBE Documentation

2014-02-17 Thread Susan Palmer
@ARSLIST.ORG] *On Behalf Of *Susan Palmer *Sent:* Monday, February 17, 2014 11:01 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 8.1 RBE Documentation ** Hi Shawn, Is this RBE something that is ITSM? We're on 8.1 and I do not find anything looking like RBE. What is the form name? Thanks, Susan

Re: 8.1 RBE Documentation

2014-02-17 Thread Sonwane, Subhash
%20Internet%20Files/Content.Outlook/3PJ5VNJF/www.columnit.com From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: 17 February 2014 10:31:PM To: arslist@ARSLIST.ORG Subject: Re: 8.1 RBE Documentation ** Hi Shawn, Is this RBE something