Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-29 Thread Tony Myers
2 new blog posts on communities that are applicable to this thread. Thought I would post here. 1) from Vipul Jain - https://communities.bmc.com/community/bmcdn/bmc_remedy_ar_system/blog/2015/07/27/remedy-90-vs-81-performance-comparison 2) from Tony Myers -

Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-27 Thread Singh, Bhanu
standard APIs and extended architecture. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Friday, July 24, 2015 8:19 AM To: arslist@ARSLIST.ORG Subject: Re: ADV: comparing BMC's ITSM v9 against older versions ** OK - that was probably

Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-24 Thread John Sundberg
OK - that was probably the wrong thing to call it. Given - it is a ground up rewrite … Ground up rewrites have new issues and new performance characteristics. http://www.joelonsoftware.com/articles/fog69.html So — anybody’s past performance experience is pretty irrelevant. — therefore

Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-24 Thread Jason Miller
Those Mazda Rotary engines are silly fast! Then there is the Rotary Rocket https://en.wikipedia.org/wiki/Rotary_Rocket; which I made some parts for in my past life as a welder (1 or 2 years before I met Remedy). Bummer it was too hairy to move by Chinook or it would be in a small museum about 40

Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-24 Thread Chris Hughes
This release is really a 1.0 release (although called v9), ... Regardless, this is a first release of a complete ground up rewrite - so CAUTION is the proper approach Hi John - It is is not the case that AR 9 is the first release of the AR Java Sever. The AR Java server was originally

Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-23 Thread John Sundberg
C is a fine language. Java is a fine language. This release is really a 1.0 release (although called v9), it is a ground up rewrite in a new language. I think BMC has done a fantastic job in getting this 9.0 product out the door and performing as well as it does and as compatible as it is.

Re: ADV: comparing BMC's ITSM v9 against older versions

2015-07-22 Thread Tony Myers
Some things to consider when reading the current version of the report include the following... 1. Machine sizes and configuration. The deployment does not reflect a production environment or one that BMC would perform load and scale testing on in our lab – this is a reference environment that

ADV: comparing BMC's ITSM v9 against older versions

2015-07-22 Thread Iain McLeod
Benchmarking BMC Remedy ITSM version 9.0 with Scapa TPP Although the latest release of BMC Software’s Remedy ITSM platform – version 9.0 – contains no major new features, it has been re-engineered from a C-based into a Java-based application. The significance of this change will, doubtless, be

ADV: comparing BMC's ITSM v9 against older versions

2015-07-22 Thread John Baker
Tony, Interesting feedback. 3. Memory usage. V9 does use more RAM/Virtual memory than v8 because it is a JAVA application. I can not understand how a modern Java based application could be less efficient (CPU and memory) than the bloated C based arystem process, that had become so utterly