ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED)

Classification: UNCLASSIFIED Caveats: NONE Listers - I humbly beseech the intelligent masses out there for some quick talking points. Tomorrow, I am briefing my chain-of-command (paycheck signers) on our Remedy 6.3 system and current issues. One topic will be the pros and cons of upgrading

Re: ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED)

There are several reasons that an organization might decide to migrate to ITSM 7: - More effective ITIL Compliance. - Functionality to allow IT to better meet the needs of the business. - A desire to use top-flight Service Management tools. - A need to prove that BMC's implementations

Re: ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED)

, October 09, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED) ** There are several reasons that an organization might decide to migrate to ITSM 7: * More effective ITIL Compliance. * Functionality to allow IT to better meet the needs

Re: ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED)

Of Rick Cook Sent: Tuesday, October 09, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: ARSystem 7 and ITSM 7 Upgrades (UNCLASSIFIED) ** There are several reasons that an organization might decide to migrate to ITSM 7: * More effective ITIL Compliance. * Functionality to allow