I am having issues when I add new change reason value in infrastructure
change related forms. When I select the new change reason , the CRQ should
move forward to Scheduled status from Draft.
I have created a new process flow where the CRQ moves forward from Draft to
Scheduled for No Impact
Hi Lokesh,
OOB workflow does work for OOB change reason field. You need to make sure
OOB workflow also works for new attribute you have created for change
reason field.
Enable server side log and find out workflow use change reason field to
initiate approval process and make sure same workflow
Hi Lokesh,
Below error indicates selection field does not have value is in the list
being configured. For you need to add your new attribute to Approval-change
join form as well.
Check, transaction in filter+SQL log @ same timestamp mentioned in approval
log, you will get it.
APPR [Fri Jul 19
Hi lokesh,
I am assuming that you have configued a new status reason fr a change
status from the Sys:Menu items .Now,you are getting the error while saving
the request using this new change status reason.If you check the logs you
will find that whatever you select in the status reason that value
Are you using overlays? You'll need to create overlays for all of the chg join
forms that have the status reason field. Especially the chg dtl-sig 3 way join
form.
Did you update the approval mappings form as well?
Jason Bess
On Jul 22, 2013, at 3:03 AM, Lokesh Jayaraman
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