Re: Atrium CMDB - CTI's

2007-05-10 Thread Roger Justice
Since the Item is not a required field in Asset you can add it later. In ITSM 7 even the operational categorizations are no longer required. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 8 May 2007 4:50 PM Subject: Atrium CMDB - CTI's ** Hi All Env

Atrium CMDB - CTI's

2007-05-08 Thread Kevin Murray
Hi All Env: ITSM 6.0/Atrium 1.1 Patch 4 We are in the process of implementing Atrium. Does anyone have a CTI listing that they would be willing to share, demostrating how they mapped CTI's for given CI instances. Historically, in AM we had CTI's like the following: Category - Type - Item