Re: Auto logging of Incidents from user Emails

2011-04-30 Thread IT (Amanullah Bashir Ahmed)
Chowdhury, Tauf Thanks a lot. Thanks & Regards Amanullah From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf Sent: Saturday, April 30, 2011 6:58 PM To: arslist@ARSLIST.ORG Subject: Re: Auto logging of Incidents from user Em

Re: Auto logging of Incidents from user Emails

2011-04-30 Thread Chowdhury, Tauf
cussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of IT (Amanullah Bashir Ahmed) Sent: Saturday, April 30, 2011 5:24 AM To: arslist@ARSLIST.ORG Subject: Auto logging of Incidents from user Emails Hi there, Version 7.1 Which documents or guide lines of BMC is available regarding "Auto loggi

Auto logging of Incidents from user Emails

2011-04-30 Thread IT (Amanullah Bashir Ahmed)
Hi there, Version 7.1 Which documents or guide lines of BMC is available regarding "Auto logging of Incidents from user Emails", How templates can be configured that when user will send email to BMC Remedy Application, it automatically generate incident in incident management. Any i