http://www.surveysystem.com/sscalc.htm
http://www.sciencebuddies.org/science-fair-projects/project_ideas/Soc_participants.shtml
http://stattrek.com/AP-Statistics-2/Survey-Sampling-Bias.aspx
http://en.wikipedia.org/wiki/Sampling_(statistics)
http://www.custominsight.com/articles/random-sampling.asp
Hello ARSList,
I would like to benchmark some data around Survey Responses to the Service
Desk. I found an industry website that says: A high response rate is
the key to legitimizing a survey's results . . . and the standard response
rate is 13%. This makes good sense to me for ticket based
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