Re: CI Viewer won't work after mid-tier upgrade--Solved

2010-09-10 Thread Ramey, Anne
and may be disclosed to third parties only by an authorized State Official. From: Ramey, Anne Sent: Thursday, September 09, 2010 11:16 AM To: 'arslist@ARSLIST.ORG' Subject: CI Viewer won't work after mid-tier upgrade I've upgraded my mid-tier to 7.5 to address a different issue, but now my CI

CI Viewer won't work after mid-tier upgrade

2010-09-09 Thread Ramey, Anne
I've upgraded my mid-tier to 7.5 to address a different issue, but now my CI Viewer isn't working: The CI Relationship Viewer could not open because the specified root CI does not exist. namespace = BMC.CORE classname = BMC_ComputerSystem datasetid = BMC.ASSET instanceid =

Re: CI Viewer won't work after mid-tier upgrade

2010-09-09 Thread Rick Cook
Anne, are you referencing the correct dataset? 7.5 is much more configurable in that regard than 7.0. Rick On Thu, Sep 9, 2010 at 11:16 AM, Ramey, Anne anne.ra...@nc.gov wrote: ** I’ve upgraded my mid-tier to 7.5 to address a different issue, but now my CI Viewer isn’t working: *The CI

Re: CI Viewer won't work after mid-tier upgrade

2010-09-09 Thread Pierson, Shawn
| Southern Union From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, September 09, 2010 10:16 AM To: arslist@ARSLIST.ORG Subject: CI Viewer won't work after mid-tier upgrade ** I've upgraded my mid-tier to 7.5 to address a different

Re: CI Viewer won't work after mid-tier upgrade

2010-09-09 Thread Chuck
) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, September 09, 2010 10:16 AM To: arsl...@arslist.org Subject: CI Viewer won't work after mid-tier upgrade ** I've upgraded my mid-tier to 7.5 to address a different issue, but now my CI Viewer isn't working: The CI