Re: CMDB - mobile phones - where?

2013-10-17 Thread Carl Wilson
://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A Sent: 16 October 2013 20:46 To: arslist@ARSLIST.ORG Subject: Re: CMDB - mobile phones - where? ** Thank you Tommy and Sandra. Sandra, so the federated data

Re: CMDB - mobile phones - where?

2013-10-17 Thread Hennigan, Sandra
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: Thursday, October 17, 2013 6:07 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB - mobile phones - where? ** Hi, BMC mapping recommendations are the following: CI Class Product Categorization Tier 1 Product Categorization

Re: CMDB - mobile phones - where?

2013-10-17 Thread Hennigan, Sandra
And you can use a BES export to populate, update, reconcile and validate your wireless data. Thank you, Sandra Hennigan Remedy Developer From: Hennigan, Sandra Sent: Thursday, October 17, 2013 7:36 AM To: arslist@ARSLIST.ORG Subject: RE: CMDB - mobile phones - where? Our federated data

CMDB - mobile phones - where?

2013-10-16 Thread Martinez, Marcelo A
Looking to start tracking mobile phones in Remedy CMDB. I've looked at the CMDB data model but am unsure where mobile phones should be tracked. Ideally we would need a field to capture the phone number. To those of you who are tracking mobile phones, where are you doing it? Thanks, Marcelo

Re: CMDB - mobile phones - where?

2013-10-16 Thread Tommy Morris
of their reach). From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A Sent: Wednesday, October 16, 2013 10:53 AM To: arslist@ARSLIST.ORG Subject: CMDB - mobile phones - where? ** Looking to start tracking mobile phones in Remedy CMDB

Re: CMDB - mobile phones - where?

2013-10-16 Thread Hennigan, Sandra
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A Sent: Wednesday, October 16, 2013 11:53 AM To: arslist@ARSLIST.ORG Subject: CMDB - mobile phones - where? ** Looking to start tracking mobile phones in Remedy CMDB. I've looked at the CMDB data model but am unsure where

Re: CMDB - mobile phones - where?

2013-10-16 Thread Martinez, Marcelo A
. Thanks, Marcelo From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra Sent: Wednesday, October 16, 2013 11:28 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB - mobile phones - where? ** We use the computer system class to store the device