Danny,
Per BMC KA306013, open the Change Request form in Developer Studio. Unhide
the Active Approval field. Open up the errant Change Request, deselect Yes,
save the request. You should then be able to save it move it forward.
Don't forget to re-hide the field.
HTH,
Rebecca
On Wed, Oct
Better yet, create a panel and give only admins access to it. Put all these
fields including change request previous status and other notable ones in
there. That way, you don't have to keep modifying the form
Sent from my iPhone
On Oct 31, 2013, at 7:50 AM, Boyd, Rebecca boy...@wfu.edu wrote:
You can get a custom designed form from BMC Support to unlock these CRQs that
is related to the KB Rebecca pointed.
Kunal
Sent using iPhone
On 31-Oct-2013, at 5:33 pm, Tauf Chowdhury taufc...@gmail.com wrote:
**
Better yet, create a panel and give only admins access to it. Put all these
Easier than going through Dev Studio… In your User Tool goto Tools / Customize
Views. You can unhide the Active Approval radio button on your Admin view. No
customization required.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Thanks for the suggestions guys, I will try the least invasive one first.
Tommy,
I am unable to find the “Admin view”, does it have a specific name that I
search for?
Thanks,
Danny Herrera
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy
We have a crq that is stuck at complete status and will not allow us to close.
The next stage button is disabled and I cannot figure what needs to be done to
get moving. Any ideas?
We are running version 7.5 patch 003
Danny Herrera
Danny open that CRQ in Change Interface form and try to close it.
Kunal
Sent using iPhone
On 31-Oct-2013, at 4:41 am, Herrera, Danny dherr...@columbia.com wrote:
**
We have a crq that is stuck at complete status and will not allow us to
close. The next stage button is disabled and I
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