Re: CTM:Support Group Relationship to AR Group Form

Thanks for all the input. We are running 8.1.01 ITSM full suite and the problem is that throughout the last 6 years, we've done many renames of support groups using the Data Wizard within ITSM. The Data Wizard successfully updates the majority of the ITSM forms, however, it does not update the

Re: CTM:Support Group Relationship to AR Group Form

: arslist@ARSLIST.ORG Subject: Re: CTM:Support Group Relationship to AR Group Form ** Jamie, Take a look at the "CTM:SYS-Access Permission Grps" form. The "Permission Group ID" field has the AR Group form id. The "Support Group ID" field has, well, the sup

Re: CTM:Support Group Relationship to AR Group Form

Jamie, Take a look at the "CTM:SYS-Access Permission Grps" form. The "Permission Group ID" field has the AR Group form id. The "Support Group ID" field has, well, the support group id (SGP). Thad P.S. arinside is a handy (and free) tool for helping trace through workflow. http://a

Re: CTM:Support Group Relationship to AR Group Form

There is a relationship that is most likely a hidden field. Do you have a compelling reason for determining which AR Group is tied to the Support Group. -Original Message- From: Jamie To: arslist Sent: Mon, Apr 27, 2015 4:36 pm Subject: CTM:Support Group Relationship to AR Group

CTM:Support Group Relationship to AR Group Form

Hey everyone, I"m looking for a way to relate support group entries to the AR Group entries. Over the past many years, we have been renaming support groups via the Data Wizard, without realizing that the AR Group form is not updated. We have a few hundred instances where the Long Name on the