Re: Change Mgmt 7.0.03

2010-12-08 Thread Martinez, Marcelo A
SList) [mailto:arsl...@arslist.org] On Behalf Of Rod Harris Sent: Tuesday, December 07, 2010 7:56 PM To: arslist@ARSLIST.ORG Subject: Re: Change Mgmt 7.0.03 Hi Marcelo, It does exist in both ITSM 7.03 and 7.6 In ITSM 7.6 t is restricted to not running in search mode by a run if of $OPERATION$ != "

Re: Change Mgmt 7.0.03

2010-12-07 Thread Michael Latham
In general if the AL does fire in search mode you can set it so that it does not execute on submit. Sent from my Windows Phone -Original Message- From: Martinez, Marcelo A Sent: Tuesday, December 07, 2010 6:22 PM To: arslist@ARSLIST.ORG Subject: Change Mgmt 7.0.03 > Anyb

Re: Change Mgmt 7.0.03

2010-12-07 Thread Rod Harris
Hi Marcelo, It does exist in both ITSM 7.03 and 7.6 In ITSM 7.6 t is restricted to not running in search mode by a run if of $OPERATION$ != "QUERY". I suggest that you should do the same to your ITSM 7.03. Rod On 8 December 2010 07:22, Martinez, Marcelo A wrote: > Anybody running ITSM 7.0.03, c

Change Mgmt 7.0.03

2010-12-07 Thread Martinez, Marcelo A
Anybody running ITSM 7.0.03, can you verify a couple of items for me: Does Active Link CHG:CRQ:Risk_OnChangeRisk_LevelSetUserSpecified exists? Does the above AL fires in Search mode? The reason I ask is because it was brought to my attention that when users were searching for change tickets -