Changing From field of Remedy Email notification

Hi, In the Email Mailbox Configuration form, you can define the From email add and display name that Remedy outgoing email messages will use. However, we currently have a requirement to have Email notifications tickets which satisfy a certain criteria to reflect that it came from a certain

Re: Changing From field of Remedy Email notification

prepackaged app I don't have any specific knowledge of that, though. David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kali Obsum Sent: Thursday, May 10, 2012 6:28 AM To: arslist@ARSLIST.ORG Subject: Changing From field

Re: Changing From field of Remedy Email notification

Yes, we're using ITSM. Regards, Kali From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Thursday, May 10, 2012 10:27 PM To: arslist@ARSLIST.ORG Subject: Re: Changing From field of Remedy Email notification ** Kali