Re: Data Holding: Customize CMDB or create Custom Remedy Form?

2014-01-29 Thread _
for making the decision. Doug Mueller *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *BradRemedy *Sent:* Tuesday, January 28, 2014 1:50 AM *To:* arslist@ARSLIST.ORG *Subject:* Data Holding: Customize CMDB or create Custom Remedy Form

Re: Data Holding: Customize CMDB or create Custom Remedy Form?

2014-01-29 Thread BradRemedy
about for making the decision. Doug Mueller *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *BradRemedy *Sent:* Tuesday, January 28, 2014 1:50 AM *To:* arslist@ARSLIST.ORG *Subject:* Data Holding: Customize CMDB or create Custom Remedy

Re: Data Holding: Customize CMDB or create Custom Remedy Form?

2014-01-28 Thread Mueller, Doug
Subject: Data Holding: Customize CMDB or create Custom Remedy Form? ** Hi Guys Quick Question that just wanted come advice from everyone on. Basically we are busy upgrading our system to version 8.1 and ITSM 8.1. We are busy planning our data migration and wanted to know what you guys think

Re: Data Holding: Customize CMDB or create Custom Remedy Form?

2014-01-28 Thread shambo maitra
Hi Brad, Before creating custom class, please check if you can use CDM recommendations from BMC. I am sure some class will match to some extent to your ci data and you can create custom attributes to incorporate the rest even then check the existing attributes if you can utilize any ootb

Data Holding: Customize CMDB or create Custom Remedy Form?

2014-01-28 Thread BradRemedy
Hi Guys Quick Question that just wanted come advice from everyone on. Basically we are busy upgrading our system to version 8.1 and ITSM 8.1. We are busy planning our data migration and wanted to know what you guys think of the following. We currently have 4 different remedy forms on our old

Re: Data Holding: Customize CMDB or create Custom Remedy Form?

2014-01-28 Thread _
Brad, What I would recommend is to understand where and who is going to manage this data. First, I would say it is ideal to have this data in the CMDB classes versus not having it in the CMDB and only in the Remedy Forms. The problem here is if you have it in the CMDB but it is unmanaged you

Re: Data Holding: Customize CMDB or create Custom Remedy Form?

2014-01-28 Thread BradRemedy
@ARSLIST.ORG *Subject:* Data Holding: Customize CMDB or create Custom Remedy Form? ** Hi Guys Quick Question that just wanted come advice from everyone on. Basically we are busy upgrading our system to version 8.1 and ITSM 8.1. We are busy planning our data migration and wanted to know what