TelAlert was originally Telamon, acquired by Vytek, which was acquired by
CalAmp which spun it off to Mir3 who have folded it into their portfolio. The
Telalert product was part of the BMC partner developer program many versions
ago.
The xMatters product (formerly AlarmPoint) is fully
Yes you can do it with active link set field action on when submission of
ticket if the status of the ticket is urent/high or the user is a VIP
$PROCESS$ @@ : D:\Telalert\Telalert.exr -g $Group Name$ -m detials
the group name value should be the configuration file of telalert s/w
hope this
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