, Chris
Sent: Tuesday, November 27, 2007 8:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter: HPD:INC:ChkStatusRule_115_E
It is preceded by the filter HPD:INC:ChkStatusRuleRead_110 which looks
up valid status transitions is the form SYS:Status Transition Lookup.
If you run some tests
Hi: can someone help me understand what this filter is for in the
Incident Management module. I am trying to figure how I can ensure a a
closed ticket is not modified. I thought Incident Mgmt 7.0 had already a
filter which does that. But it doesn't seem to be working.
Form: HPD:Help Desk
Of Ravi
Sent: Tuesday, November 27, 2007 7:29 AM
To: arslist@ARSLIST.ORG
Subject: Filter: HPD:INC:ChkStatusRule_115_E
Hi: can someone help me understand what this filter is for in the
Incident Management module. I am trying to figure how I can ensure a a
closed ticket is not modified. I thought
: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Danaceau, Chris
Sent: Tuesday, November 27, 2007 8:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Filter: HPD:INC:ChkStatusRule_115_E
It is preceded by the filter HPD:INC:ChkStatusRuleRead_110 which looks
up valid status
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