Re: How can I increase user adoption?

2014-03-27 Thread Pierson, Shawn
Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Wednesday, March 26, 2014 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: How can I increase user adoption? ** Thanks for the tips everyone, glad

Re: How can I increase user adoption?

2014-03-27 Thread stanf
to do it in Change. Stan Sent from my HTC smartphone on the Now Network from Sprint! - Reply message - From: Rick Westbrock rwestbr...@24hourfit.com To: arslist@ARSLIST.ORG Subject: How can I increase user adoption? Date: Thu, Mar 27, 2014 12:02 pm Thanks Shawn, I will look into tweaking

Re: How can I increase user adoption?

2014-03-27 Thread Jason Miller
Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Pierson, Shawn *Sent:* Thursday, March 27, 2014 4:42 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: How can I increase user adoption? ** We've highly configured (with only one small area of custom code

Re: How can I increase user adoption?

2014-03-27 Thread Lee Cullom
Of Pierson, Shawn Sent: Thursday, March 27, 2014 4:42 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: How can I increase user adoption? ** We've highly configured (with only one small area of custom code and fields) our Change Management system to function for SDLC in our

How can I increase user adoption?

2014-03-26 Thread Rick Westbrock
Howdy list! I recently came into a new environment where the user base (IT users only) are not very inclined to use Remedy unless they absolutely, positively must (such as for change requests). I am looking for any ideas to help me increase user adoption across the IT department which happens

Re: How can I increase user adoption?

2014-03-26 Thread Sanford, Claire
here that were able to hire new FTE because they had proof of all the work they do! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Wednesday, March 26, 2014 10:48 AM To: arslist@ARSLIST.ORG Subject: How can I increase user

Re: How can I increase user adoption?

2014-03-26 Thread Pierson, Shawn
Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Wednesday, March 26, 2014 10:48 AM To: arslist@ARSLIST.ORG Subject: How can I increase user adoption? ** Howdy list! I recently came into a new environment where the user

Re: How can I increase user adoption?

2014-03-26 Thread Joe D'Souza
@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Wednesday, March 26, 2014 1:29 PM To: arslist@ARSLIST.ORG Subject: Re: How can I increase user adoption? Find the most overworked group. The one that really needs additional staff and are not able to provide proof. Tell them that if they document

Re: How can I increase user adoption?

2014-03-26 Thread Joel Sender
310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, March 26, 2014 11:11 AM To: arslist@ARSLIST.ORG Subject: Re: How can I increase user adoption? ** Rick, You have sort of answered your own question. Making

Re: How can I increase user adoption?

2014-03-26 Thread Rick Westbrock
] On Behalf Of Joel Sender Sent: Wednesday, March 26, 2014 12:11 PM To: arslist@ARSLIST.ORG Subject: Re: How can I increase user adoption? ** Hi Rick! Claire Joe are (as usual) on the right track. The bottom line is 'WIIFM' - What's In It For Me. The only way to get user buy-in is to show them how