How does Audit decide to audit a field?

In IM 7.03 the application is set to audit a number of fields. One of them is the Individual Transfers field which shows how many times a ticket has bounced around between people. There's an SLM ST tied to this (or there will be eventually). This field is re-calculated every time the

Re: How does Audit decide to audit a field?

Sorry I can't help with a solution but can confirm the issue you are seeing. I added a filter to the CMDB workflow to set the CI Name field to upper case on submit/modify. This caused the OTB audit to fire every time a CI was saved regardless of whether the CI Name changed or not. I never pusued

Re: How does Audit decide to audit a field?

Hello WIlliam; Audit does trigger based upon the TR.field begin set, so you have to ensure your workflow does not change the field unless absolutely necessary :( this means using sets of display-only-temp-fields, and at the end compare the values, if different, set the real field. Just a pain in

Re: How does Audit decide to audit a field?

Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 From: Action Request System discussion list(ARSList) on behalf of Robert Molenda Sent: Thu 5/8/2008 10:09 AM To: arslist@ARSLIST.ORG Subject: Re: How does Audit decide to audit a field? ** Hello