Thanks for your kind update.
But the concern is that when we are having the Worklog created in the
HPD:Worklog form then the Status will also be pushed to that form.
But even the Status is not changed then also we are trying to send the info. to
the user via web service , which is not required.
Hi All
I do something similar for a specific submitter (Mark). On the HPD: Work Log I
have a filter that on create gets the submitter and the vendor ticket number
from the incident and puts them in z1D Char14 and z1 Char 15. Then I have a
notify filter, run if z1D Char14 = “Mark” and z1D Char
Thanks for your kind response.
But both Status & Work log updates are not interdependent means that Status
update can happen anytime no matter Work log updated or not & vice versa.
So HPD:Worklog form can suffice the requirement for the Work log update.
And Status update can be send with the
Hi Abhi,
It is possible but you need to push the incident status along with worklog
update in HPD:WorkLog.
So as soon as activelink push worklog entry to HPD:Worklog, You just need to
pass Status in a custom field.
After that you can map it in WebService SetField action in filter.
Regards,
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