Re: ITSM(7) marketing strategies

2008-04-22 Thread Benedetto Cantatore
Actually I happen to be in the middle of preparing a power point presentation to upper management. The power point will go hand in hand with a demo. I plan on explaining OOTB workflow, roles, and new terms. As I introduce the new concepts, I'll point out the benefits. I think the biggest key is

ITSM(7) marketing strategies

2008-04-22 Thread Mario Röhr
Hi all, do you have marketing strategies implemented during the implementation of your ITSM projects? If yes, what different ways did you use to communicate the changes of the IT environment to your IT- and end users? Thanks for any reply. Mario __