Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-14 Thread Roger Justice
. -Original Message- From: JD Hood hood...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Mon, Sep 13, 2010 5:19 pm Subject: Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs ** Turns out, it's a fairly simple fix... For the Operational Tier 1+ field, I only had

ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-13 Thread JD Hood
Folks, In Change Mgmt v7.6, using the best practices view for the CHG:Infrastructure Change form in either new or modify mode, you get to the Categorizations fields via a dialog in the Quick Links menu. That dialog is the Categorizations View VUI of the CHG:Change Dialogs form. When it opens, I

Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-13 Thread Neely, Leonard
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of JD Hood Sent: Monday, September 13, 2010 11:48 AM To: arslist@ARSLIST.ORG Subject: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs ** Folks, In Change Mgmt v7.6, using the best practices

Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-13 Thread Roger Justice
Technologies, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of JD Hood Sent: Monday, September 13, 2010 11:48 AM To: arslist@ARSLIST.ORG Subject: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs ** Folks, In Change

Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-13 Thread JD Hood
: Mon, Sep 13, 2010 3:25 pm Subject: Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs ** JD, I am on ARS/ITSM 7.6.03, and for me, hitting enter in that field opens up a dialog window from which to select a Tier 1 Category. The AL that fires

Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-13 Thread Roger Justice
The fields have different DBIDs is why I have not tried. -Original Message- From: JD Hood hood...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Mon, Sep 13, 2010 3:52 pm Subject: Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs ** Looks like you're right

Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-13 Thread JD Hood
...@columnit.com To: arslist arslist@ARSLIST.ORG Sent: Mon, Sep 13, 2010 3:25 pm Subject: Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs ** JD, I am on ARS/ITSM 7.6.03, and for me, hitting enter in that field opens up a dialog window from which to select a Tier 1

Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs

2010-09-13 Thread Roger Justice
Thanks I will try it tomorrow. -Original Message- From: JD Hood hood...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Mon, Sep 13, 2010 5:19 pm Subject: Re: ITSM v7.6: Behavior of Categorization Fields on CHG:Change Dialogs ** Turns out, it's a fairly simple fix