Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-22 Thread Howard Richter
list.org]*on Behalf Of *Howard Richter > *Sent:* Monday, June 21, 2010 12:29 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL > database, after the install the ARServer can't find the database. > > ** > I think thi

Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-22 Thread Joe D'Souza
:29 PM To: arslist@ARSLIST.ORG Subject: Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database. ** I think this is a bug in the installer. I just ended a very long webex with BMC support and here is what I think is

Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-21 Thread Howard Richter
age- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of strauss > Sent: Monday, June 21, 2010 12:59 PM > To: arslist@ARSLIST.ORG > Subject: Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL > database, after the install the

Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-21 Thread strauss
Behalf Of Howard Richter Sent: Monday, June 21, 2010 1:08 PM To: arslist@ARSLIST.ORG Subject: Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database. ** Chris, Thanks for checking. Was it an upgrade or new install? I th

Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-21 Thread Grooms, Frederick W
ct: Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database. ** I think this is a bug in the installer. I just ended a very long webex with BMC support and here is what I think is going on.   The 7.5 installer asks

Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-21 Thread Howard Richter
h Texas Computing & IT Center > http://itsm.unt.edu/ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Howard Richter > *Sent:* Monday, June 21, 2010 11:29 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: (Maybe B

Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-21 Thread strauss
n Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Monday, June 21, 2010 11:29 AM To: arslist@ARSLIST.ORG Subject: Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the databas

Re: (Maybe BUG) Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-21 Thread Howard Richter
I think this is a bug in the installer. I just ended a very long webex with BMC support and here is what I think is going on. The 7.5 installer asks for the ip/port and instance name, however, when the installer builds the ar.cfg file it only uses the instance name. So the installer will build the

Re: Issues installing ARS 7.5 on a remote MS SQL database, after the install the ARServer can't find the database.

2010-06-21 Thread Joe D'Souza
Hello Howard, At the time the ARS is starting up, do you see any traffic hitting the database server, from the ARS Server? And if so, over what port? One way of finding out if the MS-SQL instance 2000 is being contacted over 1433 is looking up the logs of the 2000 instance. If you see activity th