Re: Issues sending emails even though service is running - UPDATE

Hi all, I had to restart the email engine for the first time after removing all of the temp files. It resumed processing emails with no problem. I am not sure if cleaning out the temp files was the solution yet but it is looking good so far. I just checked and there is a build up of REDTMP

Issues sending emails even though service is running

Has anybody had issues with the Email Engine stop processing outgoing and incoming mail while the service still running. Restarting the email service alone usually does not fix the issue. There are no errors in the email logs or email error form. I have noticed that the aremaild.exe process

Re: Issues sending emails even though service is running

Are you sure you are running patch 6 on the email engine? I ran into a problem at one point with because email engine pre-patch 2 does not delete temporary files. In which case the temp folder filled up with over 1 million files and caused poor performance of the email engine (about 6 emails per

Re: Issues sending emails even though service is running

Hi Matt, Yes it is definitely patch 6. loaded libraryApplication has started Version: 7.0.01 Patch 006 200712011959 Using JRE: 1.4.2_14 I didn't know that the email service created temp files. I just took a look in C:\Documents and Settings\username that service runs as\Local Settings\Temp

Re: Issues sending emails even though service is running

Jason, I'm not sure the exact purpose of the .tmp file, but if I had to guess ... It's most likely a .eml file that the email engine passes to the mail server, but uses a .tmp extention to identify it as temporary since once it is sent to the mail server it is no longer needed on the AR server.